What are the responsibilities and job description for the ServiceNow Admin/Developer Subject Matter Expert (SME) position at Damco Solutions?
Job Title : ServiceNow Admin / Developer Subject Matter Expert (SME)
Client Location : Rochester, NY (100% Remote)
10-15 hours per week
Job Summary :
We are looking for a skilled ServiceNow Admin / Developer Subject Matter Expert (SME) with 10-12 years of experience to support our direct client in the energy sector. This role requires expertise in ServiceNow administration and development, focusing on an on-premises ticketing tool rather than a cloud-based system. The ideal candidate will have experience in both administration and development aspects of ServiceNow and preferably hold relevant certifications.
Key Responsibilities :
- Provide expert guidance and support in ServiceNow administration and development for the client's on-premises system.
- Manage and maintain the ServiceNow ticketing tool to optimize workflows and ensure smooth operations.
- Collaborate with stakeholders to gather requirements, implement changes, and improve system functionality.
- Offer technical expertise and troubleshooting support as needed.
- Ensure best practices are followed in development, deployment, and maintenance of the ServiceNow environment.
Required Skills :
Preferred Qualifications :
