What are the responsibilities and job description for the Last Mile Site Manager - Tracy, CA position at Damco Spain SL?
About Us :
Find out if this opportunity is a good fit by reading all of the information that follows below.
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!
If you are seeking to be a part of a family, this is the place for you!
We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive.
Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock / consolidation / deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models.
Summary : The Last Mile Site Manager is tasked with overseeing all aspects of the company's delivery and shipping operations, evaluating budgets, resolving conflicts, and ensuring adherence to health, safety, and labor standards. As well as organizing and monitoring the distribution of goods to enhance business development, ensuring sustainability, customer satisfaction, and model leadership skills to the team and warehouse employees.
Responsibilities :
- Responsible for coordinating flow for communication between Haulers / Delivery Teams / Flatbed Drivers, Call Center and Local Client Management Teams
- Provides on-site presence on daily, weekly, or bi-weekly basis to ensure Haulers / Delivery Teams are following procedures
- Oversees recruiting, processing, and performance of Haulers
- Develops and maintains relations with vendors
- Ensures follow up on shipping discrepancies, damaged goods and in-home damage claims
- Interfaces with end customers to ensure effective in-home delivery for customers
- Maintains monthly operation reports that include statistics and customer service scores
- Other duties as assigned.
Qualifications :
Pay Range : 95,000 - $110,000
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
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Salary : $95,000 - $110,000
