What are the responsibilities and job description for the Key Holder/Sales Associate position at Dan and Whit's General Store?
*Job Overview*
We are seeking a Retail Assistant to join our team at Dan & Whit's General Store. The ideal candidate will assist the store manager in daily operations, ensuring excellent customer service, and maximizing profitability.
*Duties*
- Deliver excellent customer service
- Help Management staff with duties such as: Stocking shelves, accepting deliveries, Lifting up to 50lbs, help with store closing and opening, running cash register, and assisting in Hardware.
*Experience*
Required:
- Previous experience in retail
- Strong leadership skills
- Ability to handle tasks efficiently
Nice-to-have:
- Experience in a grocery store setting
Job Type: Part-time
Pay: $17.00 - $19.00 per hour
Shift:
- Day shift
- Evening shift
- Morning shift
Application Question(s):
- A client is upset about a service delay. He's speaking loudly and attracting attention.
What would you do?
A. Acknowledge his feelings and explain how you'll try to speed things up
B. Politely ask him to calm down and explain that getting upset won't help speed things up
C. Explain that all clients are equally important and you're doing your best
D. Suggest he contact the customer service hotline
E. Direct him to speak to your supervisor
- A prospective client tells you she has used your main competitor for 10 years and likes their product.
What would you do?
A. Ask what she would change about your competitor’s product
B. Acknowledge the long-standing relationship, but tell her you should be her supplier
C. Tell her about your product and leave a sample
D. Highlight your competitor’s drawbacks and how your product is superior
E. Thank her for her time and ask for referrals you can pursue
- Which of these is most central to the sales process?
A. Lead qualification
B. Product design
C. Market research
D. Manufacturing efficiency
E. Inventory management
Experience:
- Customer service: 1 year (Preferred)
- Leadership: 1 year (Preferred)
Ability to Commute:
- Norwich, VT 05055 (Preferred)
Work Location: In person
Salary : $17 - $19