What are the responsibilities and job description for the Customer Relations Representative - State Farm Agent Team Member position at Dan Eskola - State Farm Agent?
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? Working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Requirements
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Are you outgoing and customer-focused? Do you enjoy working with the public? Working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
- Director of first impression.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Work with the agent to establish and meet marketing goals.
- Maintain a strong work ethic with a total commitment to success each and every day.
- Hourly pay plus commission/bonus
Requirements
- Organizational skills
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Pride in getting work done accurately and timely
- Ability to work in a team environment
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Flexible work from home options available.
Salary : $37,400 - $51,400