What are the responsibilities and job description for the Deficiency Balance Collector position at Dana Safety Supply, Inc?
Dana Safety Supply Greensboro, NC is looking for a Collector for Deficiency Accounts. Your goal will be to maintain good client relationships while making sure payments are received in a timely manner. We are looking for an experienced collection worker whose duty will be to reach out to our customers to collect past due payments. We expect you to be reliable and professional, to possess high-level communication and negotiation skills and be able to work independently. You must have customer service skills, and be process and result oriented, work well under pressure and have excellent communication skills. You are patient and methodically evaluate the customer’s issue and act to resolution. You will use your knowledge and communication skills to work with customers to collect and share the information needed to provide positive and effective outcomes. You are often recognized for your negotiation skills and excel at managing and resolving conflict.
Responsibilities include but are not limited to:
- Monitor accounts to identify outstanding debts Investigate historical data
- Resolve billing and customer credit issues
- Update account status records and collection effort
About the Company:
Dana Safety Supply was founded in 2005 by a group of law enforcement and fleet professionals with a mission to provide the best equipment and expertise in public safety.
Over the years since, our company has grown to become a powerhouse with 40 locations in 14 states. We combine national scale with in-depth knowledge of and connection to each of our local markets to provide superior partnerships for state and local public safety as well as federal and military agencies with full GSA contract support. Over two decades as we’ve grown to a team of over 500 employees, we’ve welcomed many former law enforcement and military personnel with expertise in administrative operations, budgeting and procurement, fleet management, patrol operations, special operations, and training.
This hands-on experience enables us to understand the demands, pressures, and technical requirements of the public safety profession like no other company.
Dana Safety Supply offers robust benefits plans to include 401k, Health and Dental Insurance, Flexible Spending Account, Paternity Leave, Paid Time Off, and much more.
Access our website for more details www.danasafetysupply.com.
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