POS Inventory Logistics and Warehouse Supervisor

Employment status: Regular, full-time 40 hours a week, salaried exempt.

Typical work schedule, Warehouse: Onsite at our Ohio warehouse, Monday – Friday. Typical business hours of 9am-6pm. May be required to travel to event venues as needed, with the potential of weekend and evening work when necessary.

Reports to: Executive Director of Tour Operations & Logistics

Job Function: Retail Operations & Inventory Management

Job Level: Manager

Salary Range: $65,000-70,000/annual

Travel: Occasional travel may be required to support event venues and ensure POS system functionality. Travel via air may be required, including the ability to share hotel accommodations with assigned company associates. International travel may also be necessary,

Step into the spotlight and make every move count. Join DanceOne and lead the rhythm of success!

DanceOne is a renowned organizer of national and international dance events and competitions. With a commitment to promoting excellence, innovation, and community in the dance industry, we bring together dancers, choreographers, instructors, and enthusiasts from around the world to celebrate the artistry and athleticism of dance. Our events showcase a diverse range of dance styles, including contemporary, hip-hop, ballet, jazz, tap, and more, and provide participants with opportunities for growth, recognition, and networking. Our passion for dance drives us to create unforgettable experiences for dancers and enthusiasts worldwide. To learn more about DanceOne, please visit DanceOne.

What We Offer

• Quality Medical, Dental, and Vision Coverage, along with options for FSA, HSA, and other supplementary insurance plans
• Employee Assistance Program (EAP): Confidential 24/7 support, including counseling and work-life resources, to promote employee well-being
• 401(k) with generous employer match
• Company-paid holidays and generous time off
• The opportunity to ignite the stage and shape the future of dance events worldwide!
  
  

What We Are Looking For

DanceOne is seeking a dedicated and highly organized POS & Inventory and Warehouse Supervisor to oversee the seamless execution of our point-of-sale operations, and inventory logistics. This role combines retail technology administration, inventory forecasting, and ensuring an efficient, well-stocked merchandise operation for our dance events. The ideal candidate is detail-oriented, thrives in fast-paced environments, and has strong problem-solving skills related to sales, inventory, and POS system functionality.

In This Role, You Will

As the POS & Inventory and Warehouse Supervisor, you will be responsible for performing a hybrid of operational, analytical, and technical tasks that include but are not limited to:

Point-of-Sale (POS) Systems & Retail Technology And Warehouse Management

• Manage and administer 48 Square POS accounts, ensuring proper user access, team permissions, and software updates.
• Oversee POS sales tax programming, reporting, and compliance for both the competition and convention business.
• Ensure all software and hardware are updated and operational, including iPads, charging equipment, credit card readers, and Square docks.
• Act as the primary point of contact for Square-related troubleshooting and provide on-call support during event weekends.
• Train merchandise team members on POS functionality and best practices and Weekend Warriors.
• Coordinate warehouse fulfillment requests and track stock levels across multiple event locations and manage SDA POS system-enter inventory and weekly restocks
• Manage and lead the warehouse inventory fulfillment team (team of 4-5).
• Ensure that all trucks are properly loaded, and that all items are accounted for prior to leaving the warehouse. Plus ensure that all the inventory returns to the warehouse after the event and is stored properly.
• Provide hands-on support and training to warehouse staff and system users to ensure effective POS usage.
• Prepare monthly and quarterly count by item and partner with the Finance and Marketing team.
• Partner with warehouse leadership to understand operational challenges and implement technology-driven solutions.
• Develop and update standard operating procedures (SOPs) related to Square functionality.
• Prepare signage for each event.
• Place orders for accessories for both SDA/BTF
• Place reorders with vendors and process the SDA purchase orders
• SDA inventory Logistics
• Attend and support SDA events as needed
• Work with National Directors on feedback and direction about merchandise
• Work with Merchandise Planner to manage inventory levels, markdowns, reorders, margin
• Order giveaway shirts and promotional items as needed
• Manage and track SDA tasks on Monday.com
  
  

What You Need

• High school diploma or GED required; additional coursework or certifications in retail management, merchandising, or inventory control are a plus.
• 3-5 years of experience in retail management, merchandising, inventory control, or POS system administration.
• Strong leadership and communication skills.
• Strong experience with Square POS or similar sales technology platforms.
• Strong analytical and problem-solving skills, with a focus on process improvement.
• Effective communication and collaboration abilities to work with cross-functional teams.
• Detail-oriented with a commitment to maintaining data accuracy.
• Strong analytical and problem-solving skills, with a focus on process improvement.
• Effective communication and collaboration abilities to work with cross-functional teams.
• Detail-oriented with a commitment to maintaining data accuracy.
• Professionalism in communication, including speaking, writing, and appearance, with the ability to maintain confidentiality.
• Availability to travel frequently, both domestically and internationally, as required for events and meetings.
• Ability to work independently and collaboratively within a team environment.
• Prior experience in entertainment, music, live theatre, or live production industry is highly preferred
• Experience working with children or in child-focused environments is strongly preferred.
• Strong organizational skills with the ability to manage multiple tasks in a fast-paced environment.
• Knowledge of the dance convention business is a huge plus!
  
  

Physical, Community & Environment

• Physical requirements include computer screen time, sitting, standing, walking, bending, pushing/pulling, and lifting up to 30 lbs. unassisted.
• Contemporary work environment with indoor work, sharing work areas with others.
• Positive and energetic attitude thriving in a fast-paced and sometimes ambiguous environment.
• Ability to be social with internal and external business associates, providing high-level customer service.
• Exposure to loud music and dark work areas with professional lighting during events.
• Accommodations per the Americans with Disabilities Act will be offered through an interactive process with both employee and management participating.
  
  

Join Us

If you are a dynamic and result-driven individual with a passion for the dance industry and a desire to make a meaningful impact, we invite you to join our team at DanceOne. Apply now to be part of a vibrant and innovative company that is shaping the future of dance events and competitions worldwide.

DanceOne is an equal-opportunity employer and is committed to providing a workplace that is free from discrimination of any kind. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by law. We comply with all applicable federal, state, and local laws governing nondiscrimination in employment.

We appreciate the interest of recruitment agencies in partnering with us to fill our open positions. However, currently, we are not accepting submissions from agencies or third-party recruiters. All candidates must apply directly through our company's official channels.