What are the responsibilities and job description for the PEI Human Services Manager position at Dane County?
Description
Dane County Department of Human Services, Prevention & Early Intervention Division (PEI) has a vacancy for a PEI Human Services Manager - Community Programs in Madison, WI.
The Eligible List created from this posting may be used for future PEI Human Services Manager vacancies for the next six (6) months.
Equity, Definition and Examples of Duties
COMMITMENT TO EQUITY AND INCLUSION
As an employer, we strive to provide a work environment where diversity and differing opinions are valued, creativity is encouraged, continuous learning and improvement are fostered, teamwork and open/honest communication are encouraged, and meeting customer needs through quality service is a shared goal. All employees must be able to demonstrate multicultural competence – the awareness, knowledge, and skills needed to work with others who are culturally different from self in meaningful, relevant, and productive ways. Applicants from traditionally underrepresented populations including women and racial and ethnic minorities, and persons with disabilities are especially encouraged to apply.
DEFINITION
Under the general direction of the Prevention Early Intervention (PEI) Division Administrator, this position develops, manages and leads prevention and early intervention initiatives, projects and services that benefit children, youth and families in Dane County. Provides direct supervision to assigned staff. As a member of the PEI leadership team, assists with budgeting and policy-making, participates in visioning and Division development, and represents the Division on collaborative community projects and committees. Performs related work as required.
EXAMPLES OF DUTIES
Provide leadership and manage operations for assigned units of service and programs that address the needs of clients and the community. Monitor systems of operation, making adjustments as community and staff needs change. Set annual goals and lead assigned units in achieving annual goals. Monitor program budgets and internal program lines. Participate in annual budget development process, identifying needs for assigned units. Manage unit data bases and collection. Prepare annual reports. Complete annual staff reviews including professional development goal setting for each direct report. Collaborate with supervisors of assigned units on team and program development. Participate in personnel actions including hiring, probationary decisions, onboarding, adjustment of grievances, and discipline within County rules and guidelines. Manage purchase of service contracts including planning, budget oversight, monitoring performance, and evaluation. Write annual bid waivers or RFPs. Write grants and start-up programs as needed. Meet regularly with the PEI Leadership Team to vision and plan within and across the division. Act as a resource to Division Administrator for special assignments on projects. Represent DCDHS and participate in meetings with community partners.
PEI Human Services Manager - Community Programs: Duties include oversight of the Community Restorative Court, Immigrations Affairs Office, and the Joining Forces for Families initiative including management of 16 office locations across Dane County. Manage the Rimrock Road Office. Supervise six (6) direct reports including four (4) Social Work Supervisors, the Human Services Community Programs Coordinator, and the front desk Bi-lingual Clerk I-II at the Rimrock Office. Manage assigned purchase of service contracts. Requires subject matter expertise in community-based social work and prevention practices. Understanding of direct service delivery.
PEI Human Services Manager - Out of Home Care Programs: Duties include oversight of all out of home care operations including Dane County foster care, court ordered and voluntary kinship care, and contracts for child placing agencies, congregate care and young adult transitional living. Manage assigned purchase of service contracts. Supervise three (3) Social Work Supervisors and provide clinical oversight for the work performed by the Out of Home Care Behavioral Health Specialist. Requires technical and subject matter expertise in statute and administrative rules governing out of home care.
PEI Human Services Manager - Prevention Services: Duties include oversight of the Early Childhood Zones, management of the Dane County Youth Assessment including development, administration and deliverables, management of purchase of service contracts, and coordination with community partners in prevention efforts. Supervise the PEI Project Coordinator position. Requires subject matter expertise in project management and prevention practices.
Education, Experience And Special Requirements
Education, Training and Experience:
Must possess a Bachelor’s degree and at least five (5) years of professional work experience, including three (3) years’ supervisory or management experience, in a field related to prevention practices, social work, human services, public policy administration, or education. A Master’s degree in social work or a closely related human services field may substitute for up to two (2) years of professional work experience.
Special Requirements
Must have a valid driver’s license, or access to reliable personal transportation, or equivalent. Must be available to work occasionally on evenings or weekends.
Background Check Statement: Some positions may require a criminal background check which can include fingerprinting due to the nature of the job's responsibilities. Wisconsin's Fair Employment Law, s. 111.31 – 111.395, Wis. Stats., prohibits discrimination because of an arrest or conviction record. However, Dane County may disqualify an applicant if the position's responsibilities are substantially related to the applicant's criminal history (e.g., the nature of the crime and its relationship to the position, whether hiring, transferring or promoting an applicant would pose an unreasonable risk to the business, its employees, customers and vendors, etc.) Management reserves the right to make employment contingent upon successful completion of the background check.
For Bilingual Positions
Typical office environment. Extensive computer terminal use, reading and writing. Ability to operate a personal computer with or without assistance. Ability to travel from office to other locations. Ability to see and hear within normal ranges with or without adaptive devices.
Knowledge, Skills And Abilities
Knowledge and skills in personnel and project management. Knowledge of state program standards and relevant administrative codes. Knowledge and ability to manage budgets and monitor expenses. Understanding of intersectionality, racial justice, and implicit bias, and demonstrated skill to address these issues. Skill in grant writing and evaluation. Supervision and staff development skills. Effective oral and written communication skills. Ability to work effectively with multiple disciplines and across systems. Ability to manage multiple assignments and complex projects meeting deadlines. Ability to think analytically and to creatively problem solve. Ability to build relationships and work cooperatively with community professionals and systems. Skills in time management, organization and project planning. Subject matter expertise in community, prevention and/or out of home care practice.
Become a part of the Dane County Team!
We offer a wide range of benefits including fully paid dental and HMO health insurance premiums for full time employees/pro rated for part time employees. The County will also provide contributions towards POS health insurance premiums and short/long term disability. Additional benefits available include long term care, vision coverage, flex spending account and deferred compensation programs paid in full by the employee and a wellness program. For further details on insurance benefits visit
https://admin.countyofdane.com/employee-relations/active-employee
Bilingual Pay: Employees who work in bilingual designated positions receive an additional $2.00 per hour.
Undesirable Hours Premium Pay: Employees may receive undesirable hours pay of $2.00 for anytime worked between 6:00 p.m. and 6:00 a.m and for anytime on Saturday and/or Sunday. (not applicable with all employee groups).
Paid Parental Leave: Dane County also provides 12 weeks of paid parental leave for birth or adoption of a child.
Caregiver Leave: Dane County offers 80 hours of paid leave to care for an ill family member.
Telecommuting: Telecommuting allows employees to work remotely for all or part of their workweek. Dane County considers telecommuting to be a viable, flexible option when both the employee and the job are suited to such an arrangement. Dane County will permit telecommuting when it benefits the productivity of the employee and their department and if determined by employee's department that telecommuting is not detrimental to either the County or the employee.
Student Loan Forgiveness: If you are employed by a government or not-for-profit organization, you may be able to receive loan forgiveness under the Public Service Loan Forgiveness (PSLF) Program.
WI Retirement System: Employees hired after 7-1-11 must be expected to work a minimum of 1200 hours annually to be enrolled in the Wisconsin Retirement System when hired.
Like our Facebook page: https://www.facebook.com/DaneCountyEmployeeRelations/
Dane County participates in E-Verify. For more information see the Notice of E-Verify Participation and Right to Work posters here" and then the 'here' links to this page: https://admin.countyofdane.com/employee-relations
01
Do you have a Bachelor’s degree and at least five (5) years of professional work experience, including three (3) years’ supervisory or management experience, in a field related to prevention practices, social work, human services, public policy administration, or education (note: a Master’s degree in social work or a closely related human services field may substitute for up to two (2) years of professional work experience)?
If you answered Yes to Question 1, please explain how you meet those requirements.
03
Did you use artificial intelligence (AI)-generated content or tools in any part of this position's job application process?
If you used AI-generated content or tools, do you have an approved request from Dane County's ADA Coordinator to do so?
If you used AI-generated content or tools to complete any part of the job application process, please list in which sections of the application process you did so, including responses to graded questions.
06
THIS QUESTION IS GRADED Under the general direction of the Prevention Early Intervention (PEI) Division Administrator, the PEI Human Services Manager—Community Programs leads and manages prevention and early intervention initiatives, projects, and services that benefit children, youth and families in Dane County. Specifically, this position leads and manages program operations for three community-based DCDHS units including Joining Forces for Families, Community Restorative Court, and the Immigration Affairs Office. Please describe your training, education, and work experience and how it prepares you to manage and lead the Community Programs section of the PEI Division and the services it delivers. Be specific to dates, job titles and duties, and duration of experience.
07
THIS QUESTION IS GRADED This position directly supervises six positions including four Social Work Supervisors and leads a team of twenty-seven (27) staff that are not direct reports. Key responsibilities include recruitment and hiring, onboarding and orientation, making and adjusting work assignments, coaching and developing assigned supervisors, conducting performance evaluations, planning professional development and team building efforts, problem-solving and conflict resolution, and managing disciplinary steps as needed. Please describe your work experience managing and supervising staff, including the number of staff and their roles, that prepares you to successfully perform these duties. Describe your approach to professional development and team building. Be specific as to dates and the scope of your role and responsibilities.
08
THIS QUESTION IS GRADED As a member of the PEI leadership team, this position assists with budgeting and policy-making, participates in visioning and Division development, and represents the Division on community projects and committees. This position is responsible for setting goals in all service areas, and monitoring and managing units toward goal achievement including assessing community, consumers, staffing, and procedural needs and demands; reviewing and modifying workflow and staff assignments; reviewing data; responding to unexpected challenges; and developing new procedures to meet changing needs. Please describe you work experience that prepares you to successfully meet these responsibilities. Be specific as to your role, duties, and number of years’ experience performing system oversight responsibilities.
Dane County Department of Human Services, Prevention & Early Intervention Division (PEI) has a vacancy for a PEI Human Services Manager - Community Programs in Madison, WI.
The Eligible List created from this posting may be used for future PEI Human Services Manager vacancies for the next six (6) months.
Equity, Definition and Examples of Duties
COMMITMENT TO EQUITY AND INCLUSION
As an employer, we strive to provide a work environment where diversity and differing opinions are valued, creativity is encouraged, continuous learning and improvement are fostered, teamwork and open/honest communication are encouraged, and meeting customer needs through quality service is a shared goal. All employees must be able to demonstrate multicultural competence – the awareness, knowledge, and skills needed to work with others who are culturally different from self in meaningful, relevant, and productive ways. Applicants from traditionally underrepresented populations including women and racial and ethnic minorities, and persons with disabilities are especially encouraged to apply.
DEFINITION
Under the general direction of the Prevention Early Intervention (PEI) Division Administrator, this position develops, manages and leads prevention and early intervention initiatives, projects and services that benefit children, youth and families in Dane County. Provides direct supervision to assigned staff. As a member of the PEI leadership team, assists with budgeting and policy-making, participates in visioning and Division development, and represents the Division on collaborative community projects and committees. Performs related work as required.
EXAMPLES OF DUTIES
Provide leadership and manage operations for assigned units of service and programs that address the needs of clients and the community. Monitor systems of operation, making adjustments as community and staff needs change. Set annual goals and lead assigned units in achieving annual goals. Monitor program budgets and internal program lines. Participate in annual budget development process, identifying needs for assigned units. Manage unit data bases and collection. Prepare annual reports. Complete annual staff reviews including professional development goal setting for each direct report. Collaborate with supervisors of assigned units on team and program development. Participate in personnel actions including hiring, probationary decisions, onboarding, adjustment of grievances, and discipline within County rules and guidelines. Manage purchase of service contracts including planning, budget oversight, monitoring performance, and evaluation. Write annual bid waivers or RFPs. Write grants and start-up programs as needed. Meet regularly with the PEI Leadership Team to vision and plan within and across the division. Act as a resource to Division Administrator for special assignments on projects. Represent DCDHS and participate in meetings with community partners.
PEI Human Services Manager - Community Programs: Duties include oversight of the Community Restorative Court, Immigrations Affairs Office, and the Joining Forces for Families initiative including management of 16 office locations across Dane County. Manage the Rimrock Road Office. Supervise six (6) direct reports including four (4) Social Work Supervisors, the Human Services Community Programs Coordinator, and the front desk Bi-lingual Clerk I-II at the Rimrock Office. Manage assigned purchase of service contracts. Requires subject matter expertise in community-based social work and prevention practices. Understanding of direct service delivery.
PEI Human Services Manager - Out of Home Care Programs: Duties include oversight of all out of home care operations including Dane County foster care, court ordered and voluntary kinship care, and contracts for child placing agencies, congregate care and young adult transitional living. Manage assigned purchase of service contracts. Supervise three (3) Social Work Supervisors and provide clinical oversight for the work performed by the Out of Home Care Behavioral Health Specialist. Requires technical and subject matter expertise in statute and administrative rules governing out of home care.
PEI Human Services Manager - Prevention Services: Duties include oversight of the Early Childhood Zones, management of the Dane County Youth Assessment including development, administration and deliverables, management of purchase of service contracts, and coordination with community partners in prevention efforts. Supervise the PEI Project Coordinator position. Requires subject matter expertise in project management and prevention practices.
Education, Experience And Special Requirements
Education, Training and Experience:
Must possess a Bachelor’s degree and at least five (5) years of professional work experience, including three (3) years’ supervisory or management experience, in a field related to prevention practices, social work, human services, public policy administration, or education. A Master’s degree in social work or a closely related human services field may substitute for up to two (2) years of professional work experience.
Special Requirements
Must have a valid driver’s license, or access to reliable personal transportation, or equivalent. Must be available to work occasionally on evenings or weekends.
Background Check Statement: Some positions may require a criminal background check which can include fingerprinting due to the nature of the job's responsibilities. Wisconsin's Fair Employment Law, s. 111.31 – 111.395, Wis. Stats., prohibits discrimination because of an arrest or conviction record. However, Dane County may disqualify an applicant if the position's responsibilities are substantially related to the applicant's criminal history (e.g., the nature of the crime and its relationship to the position, whether hiring, transferring or promoting an applicant would pose an unreasonable risk to the business, its employees, customers and vendors, etc.) Management reserves the right to make employment contingent upon successful completion of the background check.
For Bilingual Positions
- Provide services in both English and the required foreign language (e.g., Spanish, Arabic, Hmong, etc.).
- Applicants being considered for bilingual positions will be tested during the recruitment process prior to employment. This will primarily consist of passing an oral language proficiency assessment from English to foreign language and foreign language to English, but may require additional language testing, such as written translation, if it is an essential function of the job.
- If applicable, individuals may confirm with the Employee Relations Division whether results of bilingual language certifications/ examinations they currently hold qualify them for the position’s bilingual designation.
Typical office environment. Extensive computer terminal use, reading and writing. Ability to operate a personal computer with or without assistance. Ability to travel from office to other locations. Ability to see and hear within normal ranges with or without adaptive devices.
Knowledge, Skills And Abilities
Knowledge and skills in personnel and project management. Knowledge of state program standards and relevant administrative codes. Knowledge and ability to manage budgets and monitor expenses. Understanding of intersectionality, racial justice, and implicit bias, and demonstrated skill to address these issues. Skill in grant writing and evaluation. Supervision and staff development skills. Effective oral and written communication skills. Ability to work effectively with multiple disciplines and across systems. Ability to manage multiple assignments and complex projects meeting deadlines. Ability to think analytically and to creatively problem solve. Ability to build relationships and work cooperatively with community professionals and systems. Skills in time management, organization and project planning. Subject matter expertise in community, prevention and/or out of home care practice.
Become a part of the Dane County Team!
We offer a wide range of benefits including fully paid dental and HMO health insurance premiums for full time employees/pro rated for part time employees. The County will also provide contributions towards POS health insurance premiums and short/long term disability. Additional benefits available include long term care, vision coverage, flex spending account and deferred compensation programs paid in full by the employee and a wellness program. For further details on insurance benefits visit
https://admin.countyofdane.com/employee-relations/active-employee
Bilingual Pay: Employees who work in bilingual designated positions receive an additional $2.00 per hour.
Undesirable Hours Premium Pay: Employees may receive undesirable hours pay of $2.00 for anytime worked between 6:00 p.m. and 6:00 a.m and for anytime on Saturday and/or Sunday. (not applicable with all employee groups).
Paid Parental Leave: Dane County also provides 12 weeks of paid parental leave for birth or adoption of a child.
Caregiver Leave: Dane County offers 80 hours of paid leave to care for an ill family member.
Telecommuting: Telecommuting allows employees to work remotely for all or part of their workweek. Dane County considers telecommuting to be a viable, flexible option when both the employee and the job are suited to such an arrangement. Dane County will permit telecommuting when it benefits the productivity of the employee and their department and if determined by employee's department that telecommuting is not detrimental to either the County or the employee.
Student Loan Forgiveness: If you are employed by a government or not-for-profit organization, you may be able to receive loan forgiveness under the Public Service Loan Forgiveness (PSLF) Program.
WI Retirement System: Employees hired after 7-1-11 must be expected to work a minimum of 1200 hours annually to be enrolled in the Wisconsin Retirement System when hired.
Like our Facebook page: https://www.facebook.com/DaneCountyEmployeeRelations/
Dane County participates in E-Verify. For more information see the Notice of E-Verify Participation and Right to Work posters here" and then the 'here' links to this page: https://admin.countyofdane.com/employee-relations
01
Do you have a Bachelor’s degree and at least five (5) years of professional work experience, including three (3) years’ supervisory or management experience, in a field related to prevention practices, social work, human services, public policy administration, or education (note: a Master’s degree in social work or a closely related human services field may substitute for up to two (2) years of professional work experience)?
- Yes
- No
If you answered Yes to Question 1, please explain how you meet those requirements.
03
Did you use artificial intelligence (AI)-generated content or tools in any part of this position's job application process?
- Yes
- No
If you used AI-generated content or tools, do you have an approved request from Dane County's ADA Coordinator to do so?
- Yes
- No
If you used AI-generated content or tools to complete any part of the job application process, please list in which sections of the application process you did so, including responses to graded questions.
06
THIS QUESTION IS GRADED Under the general direction of the Prevention Early Intervention (PEI) Division Administrator, the PEI Human Services Manager—Community Programs leads and manages prevention and early intervention initiatives, projects, and services that benefit children, youth and families in Dane County. Specifically, this position leads and manages program operations for three community-based DCDHS units including Joining Forces for Families, Community Restorative Court, and the Immigration Affairs Office. Please describe your training, education, and work experience and how it prepares you to manage and lead the Community Programs section of the PEI Division and the services it delivers. Be specific to dates, job titles and duties, and duration of experience.
07
THIS QUESTION IS GRADED This position directly supervises six positions including four Social Work Supervisors and leads a team of twenty-seven (27) staff that are not direct reports. Key responsibilities include recruitment and hiring, onboarding and orientation, making and adjusting work assignments, coaching and developing assigned supervisors, conducting performance evaluations, planning professional development and team building efforts, problem-solving and conflict resolution, and managing disciplinary steps as needed. Please describe your work experience managing and supervising staff, including the number of staff and their roles, that prepares you to successfully perform these duties. Describe your approach to professional development and team building. Be specific as to dates and the scope of your role and responsibilities.
08
THIS QUESTION IS GRADED As a member of the PEI leadership team, this position assists with budgeting and policy-making, participates in visioning and Division development, and represents the Division on community projects and committees. This position is responsible for setting goals in all service areas, and monitoring and managing units toward goal achievement including assessing community, consumers, staffing, and procedural needs and demands; reviewing and modifying workflow and staff assignments; reviewing data; responding to unexpected challenges; and developing new procedures to meet changing needs. Please describe you work experience that prepares you to successfully meet these responsibilities. Be specific as to your role, duties, and number of years’ experience performing system oversight responsibilities.
- Required Question
Salary : $2
