What are the responsibilities and job description for the Quality Specialist position at Danfoss?
Job Description
he Danfoss Data Center team is adding a Quality Specialist role to enhance customer satisfaction through timely communication of product returns on material non-conformance(s) while exceeding internal (Danfoss sites) and external (OEM and distributors) customer expectations. The Quality Specialist will lead the customer corrective action process and support the manufacturing team during root cause elimination and identification of effective corrective actions.
This role will be responsible for all Data Center products sold in North America and have direct responsibilities with the Reynosa, MX and Van Wert, OH manufacturing locations as well as some communication with EMEA and APAC manufacturing plants. The Quality Specialist role will report to the Global Operations Manager and will work onsite in our Van Wert, OH facility. Relocation and work authorization support will not be supported for this position.
Job Responsibilities
Responsibilities for this position include, but are not limited to, the following.
- Participate in continuous improvement strategies, while ensuring customer specific requirements are maintained.
- Perform process/product audits based on control plan requirements. Daily review customer portals.
- Verify and analyze materials returned from customers relative to performance standards and/or procedures and document findings. Report findings and process returns for cause and corrective action.
- Use gauges and test equipment as required to verify conformance of the product to the standards.
- Work with the Production Operations team in the development of Process FMEAs, Process Control Plans, Measurement System Analyses, and Process Capability Methods & Requirements.
- Correspond with external customers, Danfoss Customer Support, and internal quality teams to inquire and advise status of analysis.
- Lead and drive cause and corrective actions in compliance to our customer specific requirements on 8D/CAPA timing.
- Work to enhance Danfoss and customer relationships through effective partnering and communication.
- Establish systematic process for documenting and retaining quality data so it is readily accessible.
- Work to learn, apply, and retain new techniques, concepts and procedures required for continuously improving products, processes, services, deliveries, and overall quality.
- Lead containment efforts at customer locations and Danfoss manufacturing within 24 hours of issue reported.
Background & Skills
At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies have found that women and people of color are more likely to apply only when they meet all requirements listed in the job posting. Even if you do not check all the boxes, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization.
The ideal candidate possesses these skills.
- Bachelor’s degree in engineering discipline or technical field is required
- Possess a minimum of 2 years of quality experience
- Working knowledge of inspection and testing equipment is required
- Ability to read engineering drawings, specifications (GD&T), process control plans, PFMEA’s, routers, job instructions, standardize work, and basic statistical methods
- Proficient in AIAG Core Tools (PPAP, APQP, MSA, SPC and FMEA) is required
- Proficient with Microsoft Office programs, SharePoint, Power BI, Minitab are a plus, and SAP is strongly recommended
- Must possess excellent presentation and communication skills
- Must have analytical thinking, problem solving experience, sense of urgency, and managerial courage.
- Ability to work under stress and challenging deadlines
- Understanding and applying of ISO/IATF16949, AIAG PPAP, APQP, MSA, SPC and FMEA and other quality system standards and tools are essential.
- Ability to travel when needed <5%; if needed travel would be exclusively to Reynosa, Mexico
Preferred Qualifications:
- Certified internal auditor (IATF16949 desired)
- Experience with 8D Problem Solving
- Proficient in Teamcenter
- Fabrication, machining, and assembly knowledge and experience
- ASQ Quality Technician Certification or willing to obtain certification is preferred
Employee Benefits
We are excited to offer you the following benefits with your employment:
- Bonus system
- Paid vacation
- Flexible working hours
- Possibility to work remotely
- Pension plan
- Personal insurance
- Communication package
- Opportunity to join Employee Resource Groups
- State of the art virtual work environment
- Employee Referral Program
This list does not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.
Danfoss – Engineering Tomorrow
At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.
Following our founder’s mindset “action speaks louder than words”, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.
Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.
Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.
Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.
Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.
Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.
Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.
