What are the responsibilities and job description for the VP, Account Management and Customer Experience position at Daniel J. Edelman Holdings in?
VP, Account Management and Customer Experience (Finance)
Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises : boldness is possibility, empathy is progress, and curiosity is momentum.
At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.
Edelman.ai is seeking a strategic and client-focused VP, Account Management and Customer Experience to join our team. In this overlay sales and account management role, you will be responsible for driving the adoption and integration of our proprietary AI data tool through internal account teams. Your primary client will be the internal Edelman account teams, ensuring they are equipped to present, sell, and successfully implement the AI tool for their external clients. You will also provide strategic guidance on how the proprietary tool can complement third-party AI solutions to deliver exceptional results for clients.
Responsibilities
- Internal Client Engagement :
Serve as the primary point of contact for internal Edelman account teams, building strong relationships and acting as a trusted advisor.
Partner with account teams throughout the sales cycle to support their efforts in selling the AI tool to external clients.
Work closely with account teams to ensure the successful adoption and integration of the proprietary AI tool by external clients.
Maintain a deep understanding of the proprietary AI tool, its capabilities, and potential use cases for a wide range of industries and clients.
Act as the bridge between internal account teams, external client needs, and product development, providing feedback to enhance the tool's features and usability.
Track and report on internal adoption, external client sales, and the impact of the AI tool on client outcomes.
Basic Qualifications
Preferred Qualifications
Salary : $105,000 - $175,000 a year
An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.
Edelman offers a wide range of benefits : medical and dental insurance, vision, 401K, life insurance, disability insurance, paid time off, travel assistance and wellness programming.
LI-EB1
Edelman is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply.
J-18808-Ljbffr
Salary : $105,000 - $175,000
