What are the responsibilities and job description for the Bilingual Insurance Account Manager position at Daniella Smolanick - State Farm Agency?
Bilingual Insurance Account Manager - Korean
Role Overview: We are seeking a highly motivated and skilled Bilingual (Korean) Sales/Customer Service Professional to join our team as a full-time Account Manager. As a key member of our team, you will be responsible for developing leads, scheduling appointments, identifying customer needs, and marketing appropriate products and services.
Role Overview: We are seeking a highly motivated and skilled Bilingual (Korean) Sales/Customer Service Professional to join our team as a full-time Account Manager. As a key member of our team, you will be responsible for developing leads, scheduling appointments, identifying customer needs, and marketing appropriate products and services.
Key Responsibilities:
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
What We Offer:
- Base Salary plus unlimited Commission/Bonus potential.
- Paid Time Off / Vacation (7-12 days a year and holidays).
- 401(k) Retirement Plan.
- Valuable experience.
- Growth potential/Opportunity for advancement within the agency.
Requirements:
- NYS Property & Casualty/Life & Health Insurance Agent License.
- Bilingual Korean/English (professional level).
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
- Successful track record of meeting sales goals/quotas preferred.
- Excellent communication skills - written, verbal and listening.
- Self-motivated.
- Ability to multi-task.
- Ability to effectively relate to a customer.
