What are the responsibilities and job description for the Regional Director of Operations - Southwestern position at Daniels Health?
Are you an experienced leader with a passion for operational excellence? We are seeking a skilled Regional Director of Operations to oversee and drive business operations. As the Regional Director, you'll be responsible for steering daily operations, guiding management teams, optimizing performance, and ensuring compliance with safety and regulatory standards.
- Oversight of daily operations for the region, managing budgets, and setting performance objectives
- Manage proactive and reactive safety measures to show continuous improvement in safety performance and meet region KPI’s.
- Oversight of all necessary compliance activities for the region to ensure regulatory requirements are adhered to.
- Recruiting, training, and supporting operations managers as well us conducting regular performance appraisals.
- Manage proactive and reactive service/quality measures to show continuous improvement in service performance and meet the regions KPI’s such as DIFOT and NPS scores
- Work closely with the sales team to strategize growth targets
- Use the sales pipeline to strategically plan for additional transfer stations, equipment upgrades, headcount additions, new treatment facilities, and building expansions
- Preparing and presenting financial reporting and analysis of operations and finances
- Dealing with escalated customer issues, incident reports, legal actions
- Ensuring company standards and procedures are followed
- Participate in due diligence of potential acquisitions either within or outside assigned region
- P&L accountability
- Capital expenditure accountability
- Expense approvals
- Input into budgeting process
- 3-8 years of leadership experience within relevant role
- Proven success with continuous improvement processes related to quality, cost savings and operational efficiencies
- Intermediate word and excel skills for reporting purposes
- Excellent verbal and written communication skills with the ability to navigate challenging and ambiguous situations
- The ability to travel extensively within the region
Join our team and contribute your expertise to drive operational success in our dynamic organization!
