Business Process Specialist

Short Intro and About the Job

Quality, efficiency, and safety all play a big role in our work at Danone. Manufacturing the best products and supplying them to meet demand is a key driver for the Supply Chain team. We are currently looking to hire a Business Process Specialist based in Louisville, CO, White Plains, NY or near any of our plant locations!

Position Description:

The Business Process Specialist provides business support for functional accountabilities. The BPS supports Supply Chain Operations systems/processes translating systems capabilities into best practices.   This role is responsible for transacting, monitoring and evaluating system and process performance for SAP, OpenText, Uber Freight, Guardian, WMS (internal/external integration), and High Radius to drive successful processing of transaction and messages resulting in optimization of Supply Chain business KPI/processes.  The BPS serves as primary liaison between other internal/external counterparts including but not limited to the following: Quality, Transportation, 3PL Partners, Invoice to Cash team, Customer Solutions, internal Master Data. The BPS supports Supply Chain in systems development projects to ensure systems enhancements do not adversely impact business results.

Responsibilities:

• Monitor key performance indicators to ensure process compliance and alignment
• Identify, Initiate, collaborate, and manage efforts cross functionally to improve processes, associated KPIs and generate productivity

• Includes Internal/External collaboration

• Ability to quickly analyze and benchmark information.

• Manage IDOC issues to ensure integrity and timely flow of transactional data as well as systematic processing.
• Forward-looking improvement possibilities, constantly reviewing learning’s and relentless pursuit of process improvements

• Ability to leverage Business analytic tools for analysis purposes
• Evaluating existing business processes to identify areas for improvement and efficiency gains.
• Understanding and documenting detailed, specific business process workflows
• Working collaboratively with business leaders and teams to understand process challenges and goals.
• Developing and implementing new processes or improvements to existing ones.
• Conducting regular process audits to ensure compliance and effectiveness.
• Creating process documentation and visual representations for training and reference
• Communicating changes and providing training to affected business units.
• Providing support and troubleshooting for process-related issues.
• Monitoring the effects of process changes and adjustments, and making additional modifications as needed.
• Engaging in project management activities to support the implementation of business process changes
• All other duties as assigned – including but not limited to FTO coverage and business needs coverage

The base compensation range for this position is $61,000 - $68,000 commensurate with experience. Danone North America additionally offers a performance-based bonus and has a strong benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Flexible Time Off, and Paid Parental Bonding Leave, among other benefit plan options. To give our employees flexibility, Danone is a hybrid work environment.

About You

Preferred Candidate Qualifications:

• Associate Degree in Business, Supply Chain or Accounting/Finance systems, or equivalent combination of education or experience
• Minimum 1- 3 years’ experience Supply Chain or Order to Cash role
• Intermediate experience with MS Office products (Excel, Word, Outlook, Powerpoint)
• Experience using data, especially business KPIs, to illustrate business problems and solutions.
• Proven communication and decision-making skills
• A professional demeanor
• Self-directed, yet able to work well in team environment, sometimes with little direction in less than black and white situations.
• The ability to rapidly assess, analyze, and resolve problems with little initial information or direction and with varying degrees of ambiguity
• Active listening skills
• Powerful communication skills. Ability to convey concepts, orally and in writing, and to effectively design materials and train
• staff/colleagues as appropriate.
• Ability to be a change agent who ‘makes it happen’, while building positive relationships on a foundation of mutual respect and trust
• Collaborative business style. Able to work with team members and cross functionally in own responsibility scope as well as toward corporate objectives and initiatives
• Demonstrate empathy and respect for people
• Develop authentic relationships, through generous listening and straight talk
• Comfortable in a fast-paced team-based environment with changing priorities

• Knowledge of EDI (Electronic Data Integration)

• SAP experience required in ERP system

Recommended, but not a requirement:

• Work experience in supply chain environment utilizing SAP and WMS integration
• Powerbi a plus
• Accounting experience a plus
• Desire to become more technically proficient in supply chain information systems and Order To Cash processes

Role Development for Candidate:

• Excellent position for increasing knowledge of supply chain systems and processes
• Provides learning platform across various functional areas, not limited to Supply Chain
• Position provides excellent base for future role in other Danone departments
• Excellent opportunity for cross functional collaboration and growth

About Us, We offer and What's next

At Danone North America, you’ll work with some of the best-known food and beverage brands in the world like Activia, Silk, Two Good, Oikos, evian, and Happy Family. You’ll be part of one of the largest Certified B Corps™ in the world, working together to make sure our brands create real benefits for people, communities, and the planet. We have 6,000 employees across the U.S. and Canada. Come join our movement for a healthier world: One Planet. One Health BY YOU.

Danone North America doesn’t just welcome what makes you unique, we value it. We’re proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit and business needs. We recruit, employ, train and promote regardless of race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic or any other protected status. Faithful to our values of openness and humanism, all of our employees share in the commitment to engage one another with dignity and respect.

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Salary : $61,000 - $68,000