What are the responsibilities and job description for the Deskside Support Technician position at Danta Technologies?
We are looking for a Deskside Support. This position is based in Bethlehem, PA, and requires onsite presence Monday to Friday. If you are interested, please apply here.
Benefits: Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law.
The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.
- Deskside support for (Desktop, Laptop, OS and applications, Hands and feet for Datacenter/Network support)
- Install, deploy, troubleshoot, repair, maintain, and lifecycle hardware and software throughout the organization.
- Maintains detailed and accurate records in workload management, asset management, and administrative applications.
- Provides tier I and II support in all areas of the organizational service portfolio.
- Provides excellent customer service to all levels of employees including customers, peers, and leadership.
- Accurately follows documentation and checklists to ensure efficiency and consistency.
- Participates and engages in team meetings, team building activities, and other opportunities to strengthen the department.
- Communicates in a professional, positive and timely manner in person, on the phone, and via electronic means.
- Uses routine troubleshooting methodologies that provide efficient, effective resolution and minimize impact to the customer.
Benefits: Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law.
The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.
Salary : $20
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