Storage Engineer

What the Client is Looking For (Key Criteria):

Key Skillset EMC VNX, Unity, any NAS filer, Vendor Management, Datacenter knowledge

Added Advantage knowledge/experience in migrations, Buffalo storage, Veeam & Unitrends

- 5-7 years of experience in EMC VNX, Unity, and any NAS filer.

- In-depth knowledge in handling legacy environment

- Solid experience in vendor management.

- Knowledge and understanding of any cloud platforms.

- Very good understanding of ITAR policies and procedures.

- Excellent communication and conversation skills (both verbal and written).

- Datacenter understanding.

- Secondary backup experience with Veeam and Unitrends

Job Description:

• Suggesting patches/upgrades to maintain security level
• Troubleshooting technical issues related and handling escalations from the team members
• Ensuring that the processes are adhered to while working on any problem, incident & change request
• Oversees and is responsible for successful completion of Installation, configuration and migration
• Improve and maintain customer and employee satisfaction by the way of quality on day to day tasks
• Understanding of Multi-Geo support environment and ensuring that the team is in-line to the industry standereds
• Responsible for building and maintaining test environment
• Working on Testing/Auditing/Processes as required from time to time
• Identify Skills Gap and plan for training and knowledge updating
• Prepare an onboarding plan for all new members coming to the team for training and KT

Technical Requirements Unitrends:
Unitrends Backup & Recovery:

• Configure and troubleshoot backup and recovery jobs.
• Resolve issues related to backup failures, restore errors, and replication failures.

Cloud & Offsite Backups:

• Set up and troubleshoot Unitrends Cloud backup and recovery solutions.
• Manage offsite backup replication and disaster recovery.

Storage Management:

• Configure and troubleshoot backup repositories (local and cloud-based).
• Optimize storage performance and handle deduplication issues.

Virtualization:

• Expertise in VMware vSphere and Microsoft Hyper-V backup integration.
• Troubleshoot virtual machine (VM) backup issues and performance problems.

Networking & Security:

• Resolve network-related issues affecting backup and replication (VPN, throttling, NAT).
• Implement security practices like encryption, SSL certificates, and user access control.

System Integration:

• Integrate Unitrends with third-party storage systems, cloud platforms, and disaster recovery solutions.

SQL and Database Management:

• Manage and troubleshoot Unitrends SQL database for backup-related issues.

Scripting & Automation:

• Use PowerShell or CLI for automating backup and restore tasks.

Disaster Recovery:

• Perform bare-metal restores and disaster recovery tests to ensure backup integrity and readiness.

Monitoring & Performance:

• Monitor Unitrends Backup operations using Unitrends UI and reports for performance and issue detection.
• Troubleshoot issues related to backup speed, storage capacity, and system resources.

Backup Best Practices:

• Configure retention policies, backup schedules, and ensure compliance with organizational data protection standards.

System Troubleshooting:

• Diagnose and resolve hardware issues with Unitrends appliances or virtual backup setups.
• Troubleshoot network performance issues impacting backup jobs.

Technical Requirements Unitrends:
Veeam Backup & Replication:

• Configure and troubleshoot Veeam backup, replication, and restore jobs.
• Solve issues with backup failures, restore errors, and performance problems.

Cloud & Offsite Backups:

• Set up and troubleshoot Veeam Cloud Connect for offsite backups and disaster recovery.

Storage Management:

• Manage and troubleshoot backup repositories (local and cloud). Optimize performance for backup storage.

Virtualization:

• Expertise in VMware vSphere and Microsoft Hyper-V for virtual machine (VM) backups.

Networking & Security:

• Configure and troubleshoot network issues for Veeam backups (VPN, NAT, throttling).
• Implement security practices like encryption and SSL certificates.

SQL Management:

• Troubleshoot Veeam database issues and manage SQL server backups.

Scripting & Automation:

• Use PowerShell to automate Veeam tasks & Familiar with Veeam's API for integrations.

Disaster Recovery:

• Perform bare-metal restores, Instant Recovery, and granular file recovery.

Monitoring & Performance:

• Use Veeam ONE for monitoring, alerts, and performance tuning.

Backup Best Practices:

• Configure backup retention, deduplication, and compression for efficiency.

System Troubleshooting:

• Diagnose hardware and network issues affecting Veeam backups.

Soft Skills:

• Excellent communication and conversation skills (Verbal and Written)
• Good documentation skills
• Good working knowledge on MS OFFICE (Including MS Project and Visio)
• Should have a Enterprise customer handling skills
• Able to handle unforeseen situations
• High level of acceptance
• Can drive HCL's value and its methodology

Other Skills / Experience:

• Should be worked on Production systems
• Datacenter understanding
• Experience in training new team members
• Working Knowledge on Remedy or any other ticketing client
• Experience in training new team members
• Should be familiar with ITIL processes
• Experience with Storage Migration, Installation, Upgrades and Patching
• Other Storage skill set will be an Added advantage.

Years of Experience:

• Total: 8-12 Years of relevant IT experience
• Relevant: Minimum of 8-10 yrs Administration or Support of SAN & NAS for platforms of EMC / Dell EMC ( good to have NetApp / Hitachi / IBM / Pure Storage etc.)

Certification requirements:

• Must have "EMC Storage certified Professional or "NetApp Storage certified Professional certificate.
• Must have ITIL foundation certification.

Notes:- All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits: Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law.

The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.