Public Housing Manager

Job Overview
The Public Housing Manager plays a vital role in overseeing and managing public housing programs, ensuring compliance with federal, state, and local regulations. This position requires a strong understanding of property management, crisis intervention, and social services to effectively support residents and maintain housing standards. The ideal candidate will possess excellent negotiation skills and experience with Housing and Urban Developement (HUD) programs, as well as familiarity with Yardi software for property management.

Responsibilities

• Manage day-to-day operations of public housing properties, ensuring compliance with all relevant laws and regulations.
• Oversee tenant relations, addressing concerns and resolving conflicts through effective crisis management and intervention strategies.
• Conduct regular inspections of properties to ensure maintenance standards are met and coordinate necessary repairs.
• Maintain accurate records of tenant applications, leases, and other documentation using Yardi or similar property management software.
• Collaborate with social service agencies to provide residents with access to support services, including addiction counseling and social work resources.
• Implement policies and procedures that promote a safe and welcoming environment for all residents.
• Stay informed about changes in housing laws and regulations to ensure compliance within the organization.
• Processes certifications and recertifications; showing apartments; counseling residents; maintaining files and records.
• Inspects project grounds, makes notes of landscape or building maintenance work required, reviews maintenance and reports on action taken.
• Hears and investigates resident complaints, provides advice and assistance, develops possible solutions.
• Investigates potential lease violations or disturbances by tenants.
• Oversee the preparation and maintenance of tenant files.
• May be required to supervise and evaluate subordinate office personnel.
• Prepares letters and bulletins to residents and local services agency representatives regarding housing project activities, policies, etc.
• Conducts annual and interim recertifications, schedules recertification meetings.
• Conducts annual and vacant inspections of public housing units; counsels residents about problems noted.
• Leases apartments.
• Attends resident council meetings
• Shows and leases apartments, briefs new residents on leases, project rules, regulations and grievance procedures; Attends court hearings on delinquent renters.
• Assists with evictions.
• Completes other related duties as assigned.

Qualifications

• Bachelor’s degree in Public Administration, Social Work, or a related field preferred; equivalent experience may be considered.
• Proven experience in property management or public housing administration is essential.
• Familiarity with LIHTC programs and Section 8 housing regulations is highly desirable.
• Strong crisis management skills with the ability to intervene effectively in challenging situations.
• Proficient in using property management software such as Yardi; experience with data entry and record keeping is important.
• Knowledge of social work principles is a plus.
• Strong communication skills, both written and verbal, with the ability to interact professionally with residents, staff, and external partners.

Job Type: Full-time

Pay: $38,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Application Question(s):

• How many years of crisis management experience do you have?

Experience:

• Property management: 5 years (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Danville, VA 24541 (Required)

Work Location: In person

Salary : $38,000 - $45,000