What are the responsibilities and job description for the IT Service Desk Intern position at DAP?
DAP is looking to hire IT Service Desk Intern for Summer 2025.
Responsibilities:
The IT Service Desk Intern would work under mentorship of IT Service Desk Manager.
The intern will work on the following:
- Reviewing helpdesk tickets and provide tier 1 support.
- Reset AD passwords, create accounts, setup computers, reset SAP passwords, and other lever 1 tasks that arise.
- Laptop refresh project.
Pay
- $17 / hour.
Requirements
- Major: Computers, IT, Networking.
- Sophomore, Junior, or Senior.
- Experience with Active Directory.
- Well aware of Microsoft 365.
- Well organized.
- Good communication skills.
- Attention to details, inquisitive, good notes taker, desire to learn and grow.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP’s history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.
Salary : $17
