What are the responsibilities and job description for the Receptionist DARCARS Greenwich position at DARCARS Automotive Group?
DARCARS Automotive Group is now hiring a Receptionist!
In this role, you'll:
We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.
#indeed
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- Offers great growth opportunities**
In this role, you'll:
- Greet showroom customers and determine the nature of their visit
- Direct customers to the correct department, notify the appropriate salesperson that a customer is waiting, or introduce the customer to a salesperson
- Answer basic customer inquiries and refer more extensive inquiries to the appropriate person
- Enter data into computer operated prospect tracking system
- Manage switch board
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize the time they are put on hold
- Take thorough messages indicating the caller’s first and last name, company name if applicable, the time, and the message the caller wishes to leave
- Communicate messages to all appropriate parties in a timely manner
- Provide basic information to callers who have general inquiries
- Update and distribute company telephone roster when necessary
- Perform clerical duties and accounting duties as assigned by controller or GSM
- Serve as showroom greeter
- Other duties assigned by management
- Make transaction receipts for sale and service department *if applicable
- Must be able to speak clearly and pleasantly on the telephone and convey the image of professionalism and competence to callers and in-person customers
- Strong communication skills with both customers and DARCARS employees
- Ability to speak multiple languages (Spanish and Chinese) is a plus!
- Demonstrated commitment to customer service
- Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
- Previous customer service experience preferred but not required
- Requires the ability to sit for long periods of time
- Be able to work in a fast-paced environment
- Be a team player
- Must be able to work a flexible schedule, evenings and weekends
- Must have a valid driver’s license and acceptable safe driving record
- High school diploma or equivalent (GED)
- Must be at least eighteen years of age
- Must be able to pass pre-employment screen (background)
- Medical, vision, dental insurance available
- Short-term and long-term disability plans
- Life Insurance
- 401(k)
- Paid Holidays & PTO
- Employee discounts on vehicle purchases, parts and service repairs
- Internal career advancement opportunities
- Opportunities to join our community service initiatives
We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.
#indeed
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