Demo

Senior Manager, Global Partner Programs

Darktrace Limited
New York, NY Full Time
POSTED ON 2/20/2025
AVAILABLE BEFORE 5/18/2025

Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 9,000 customers from the world's most complex threats, including ransomware, cloud, and SaaS attacks.

Our roots lie deep in innovation. The Darktrace AI Research Centre based in our Cambridge, UK headquarters, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications.

For more information on our cutting-edge technology, visit darktrace.com

We are seeking a Senior Manager of Global Partner Programs to lead the design, development, implementation, and ongoing management of the Darktrace partner program. This is a high-impact opportunity to join a growing org and work across the organization; the successful candidate will collaborate and interface with key internal leaders across Partner Sales, Sales Operations, Marketing, Finance, Legal and others.

We're seeking a builder - a change agent with the ability to thrive in dynamic, fast-paced environments. Applicants should have experience building programs to support and accelerate growth in a diverse partner ecosystem, be strategic thinkers, results-oriented, data-driven and effective communicators.

Location : United States

Key Duties & Responsibilities

  • Own the design and development of a global partner program framework to support Darktrace's diverse partner ecosystem.
  • Own the creation of specializations and partner delivered, service programs.
  • Develop program vehicles that will accelerate net-new business growth, through a combination of investments and rewards.
  • Architect and implement seller activation initiatives to support partner seller capacity targets.
  • Understand the complexities and different needs of channel GTM between different countries and tailor programs to meet those needs.
  • Develop financial business case models to justify proposed programs, investments and incentives.
  • Develop program core messaging and partner business proposition.
  • Create program materials including guides, slides, and infographics.
  • Create policy and process to ensure partner business is exceeding legal and finance compliance requirements.
  • Define rules of engagement and deal registration terms and conditions to foster a consistent, predictable, and profitable partner experience.
  • Measure the effectiveness of our partner investments and programs, identify areas to improve, enhance and optimize.
  • Partner with sales leaders to enable Darktrace field sales to leverage partners to scale their business.

Qualifications & Experience

  • Minimum seven (7) years of experience in the design, implementation, and management of global partner programs.
  • Experience in developing programs for different partner business models aligned with a global program framework.
  • Understanding of the impact programs have on a partner's P&L and understanding of how partners make investment decisions.
  • Experience in leveraging Salesforce to manage partners and program components.
  • Understanding of an end-to-end software product lifecycle and software subscriptions.
  • Ability to build lasting relationships with stakeholders across all organizational levels through open, honest, two-way, and frequent communication.
  • Strong communication and interpersonal skills.
  • Self-motivated and able to handle multiple competing priorities.
  • Benefits

  • 100% medical, dental and vision insurance, plus dependents
  • Paid parental leave
  • Pet insurance
  • Life insurance
  • Commuter benefits
  • 401(k)
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