Demo

Contract Furniture Customer Service Representative

DARRAN Furniture
High Point, NC Full Time
POSTED ON 2/13/2025
AVAILABLE BEFORE 5/11/2025

Essential Duties and Responsibilities :

  • Communication via email and phone with field sales and customers.
  • Assist Customers by answering product questions and providing price quotes on products.
  • Assist Sales by promoting new products and programs.
  • Develop strong Customer bonds by providing dependable service through communication timeliness, quote timeliness and overall understanding of product and processes.
  • Provide leads and customer information to Internal and External Sales Departments, for project follow-up.
  • Assist with the processing and proofing of orders to ensure correctness of goods and discount.
  • Identify project orders that required Critical delivery status and track orders with Manufacturing
  • Provide shipping information to customers as requested
  • First line contact on Freight and Warranty issues.
  • Participate in Literature fulfillment rotation

Knowledge / Experience / Skills :

  • High School Diploma Required, Degree preferred.
  • 3 years of customer service experience
  • Experience in Furniture Manufacturing / Office Furniture preferred.
  • Proficient in Microsoft Office Applications.
  • Experience with CAP / 20 / 20 preferred.
  • Excellent written and verbal communication skills required.
  • Strong qualities of adaptability, dependability and professionalism required
  • Ability to multi task
  • If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Contract Furniture Customer Service Representative?

    Sign up to receive alerts about other jobs on the Contract Furniture Customer Service Representative career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $52,872 - $80,342
    Income Estimation: 
    $122,633 - $166,569
    Income Estimation: 
    $116,413 - $176,962
    Income Estimation: 
    $89,726 - $245,049
    Income Estimation: 
    $99,713 - $138,140
    Income Estimation: 
    $59,001 - $77,833
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $35,979 - $45,091
    Income Estimation: 
    $41,527 - $53,091
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at DARRAN Furniture

    DARRAN Furniture
    Hired Organization Address HIGH POINT, NC Other
    Job Details Job Location : DARRAN - HIGH POINT, NC Salary Range : Undisclosed Description Senior Graphic Designer / Bran...
    DARRAN Furniture
    Hired Organization Address HIGH POINT, NC Other
    Job Details Job Location : DARRAN - HIGH POINT, NC Salary Range : Undisclosed Description WHAT YOU’LL DO: Transport mach...

    Not the job you're looking for? Here are some other Contract Furniture Customer Service Representative jobs in the High Point, NC area that may be a better fit.

    AI Assistant is available now!

    Feel free to start your new journey!