What are the responsibilities and job description for the Customer Experience Specialist (part-time) position at Darrell's Appliance?
Receptionist Job Responsibilities:
Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival. Responsible for taking all incoming phone calls and directing them to the appropriate department or person. Create service tickets for customers. Other office related duties.
Receptionist Job Duties:
- Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
- Take all incoming phone calls and directing them to the appropriate department or person.
- Create service tickets for customers.
- Update customers on service call schedules and reschedule when needed
- Office related duties.
Receptionist Skills and Qualifications:
Telephone Skills, Verbal Communication, Attention to Detail, Empathy, Computer Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others/Following Through, Handles Pressure, Phone Skills, Customer Service, Dependable
Hours: Monday-Friday 1:00 PM - 6:00 PM, and a rotating Saturday 10:00-5:00
Job Type: Part-time
Job Type: Part-time
Pay: $14.00 per hour
Benefits:
- Employee discount
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $14