What are the responsibilities and job description for the Director of Accounts Receivable and Billing Services position at Dartmouth College?
Job description
Position Purpose
The Director of Accounts Receivable & Billing Services, also known as Director of Campus Billing and DartCard Services is a key leadership position within the Finance Division. Reporting to the Assistant Vice President for Finance and Controller, this position is responsible for leading the operations related to student and non-student accounts receivable, student and other loan programs, the Dartmouth Card, and cashiering. The Director ensures the accuracy and integrity of Dartmouth’s billing, disbursement and collection systems while providing high level customer service to all constituents. Key responsibilities include the oversight of billing and collecting for tuition and fees and other student, non-student, and Dartmouth Card account activity, disbursing and reconciling loans, managing collection of loans and accounts receivables, and ensuring compliance with applicable federal regulations and filing requirements.
Why Dartmouth?
Dartmouth is an exceptional place to work, where our commitment to the well-being of our community is at the forefront of all we do. Under President Sian Leah Beilock’s leadership, we’ve made significant strides in enhancing mental health resources, fostering open dialogue, and driving sustainability initiatives, all while supporting innovation and lifelong connections. Here, you’ll find a collaborative and inclusive environment that values each individual’s contributions, making it easier for you to thrive personally and professionally. Join us in making a meaningful impact within a community that cares deeply about its members.
In the role, you will be instrumental in aligning with President Sian Leah Beilock’s mission to foster a transparent and service-oriented financial environment at Dartmouth. By overseeing the integrity of billing systems and ensuring compliance with federal regulations, you will help promote financial transparency and accountability, which are essential for a thriving academic community. Your leadership will also enhance collaboration across departments, facilitating a high level of customer service for both students and non-students. By implementing innovative solutions and improving existing processes, you will contribute to a dynamic campus experience that supports the diverse needs of the Dartmouth community. Join us in this pivotal role and make a significant impact on the financial operations that empower our students and enhance Dartmouth’s mission!
Additional Resources:
- President Sian Beilock’s Top Priorities https://home.dartmouth.edu/news/2024/12/dartmouth-makes-progress-top-priorities-2024
- Finance Mission Statement: https://www.dartmouth.edu/finance/about/organizational
Required Qualifications - Education and Yrs Exp
Bachelors or equivalent combination of education and experience
Required Qualifications - Skills, Knowledge and Abilities
- Bachelor’s degree in business or the equivalent.
- Minimum of eight years of relevant business and/or accounting experience in an academic setting, with five years of supervisory experience.
- Relevant experience with current practices and tools regarding receivables and loans
- Knowledge of student account related transactions, such as financial aid, admissions and records, and enrollment services.
- Knowledge of federal student aid and loan program requirements.
- Knowledge of Fair Debt Collections Practices Act and other federal and state collection mandates.
- Excellent written and verbal communication skills – able to communicate effectively with senior leadership, students, alumni and parents.
- Comprehensive knowledge of integrated business systems. Experience with Ellucian Banner system a plus.
- Demonstrated ability to exercise tact and judgement while dealing with a diverse population in a service- oriented office.
- Orientation toward process improvement and innovative use of technology to influence service delivery and efficiency.
- Strong organizational, technical and interpersonal skills
- Strong accounting, financial, and analytical skills.
Preferred Qualifications
- Master’s degree preferred.
Department Contact for Recruitment Inquiries
Dianne Ingalls
Department Contact Phone Number
603-646-3001
*Learn more about the Key Accountabilities and complete your application on Dartmouth's Career Website: https://searchjobs.dartmouth.edu/postings/77778
Job Type: Full-time
Pay: $136,100.00 - $165,000.00 per year
Work Location: In person
Work Location: In person
Salary : $136,100 - $165,000
