What are the responsibilities and job description for the Director of Infrastructure and Software Engineering position at Dartmouth College?
Position Purpose
The Director of Infrastructure and Software Engineering at Tuck School of Business oversees the planning, implementation, and maintenance of the school’s IT infrastructure and software development. This role ensures the reliability, security, and scalability of all technology systems and services. The Director leads a diverse team of multidisciplinary engineers, managing vendor relationships and collaborating with Tuck IT leadership to support the school’s academic and administrative functions. Leveraging profound subject matter expertise, adept collaboration, and exceptional relationship management, the Director serves as a trusted advisor to senior leadership, contributing significantly to Tuck’s achievements in delivering top-tier, high-performing solutions.
Description
Required Qualifications - Education and Yrs Exp
Bachelors or equivalent combination of education and experience
Required Qualifications - Skills, Knowledge and Abilities
- Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field, or equivalent experience in a relevant area.
- 2-5 years of experience managing a team within IT infrastructure or software development, with a focus on guiding technical projects and supporting team growth.
- 8-10 years of experience as a software developer or systems administrator, or comparable expertise in related fields.
- Demonstrated progressive responsibilities in leadership and management positions.
- Deep understanding of complex architectural roles.
- Strong problem-solving, analytical, and communication skills.
- Project management expertise, with experience in methodologies such as Agile, Scrum, or PMP certification, to lead and deliver complex projects effectively.
- Experience with technologies such as cloud adoption, containerization, virtualization, and infrastructure as code.
- Demonstrated strategic planning skills, with a track record of aligning IT infrastructure development with overarching organizational goals and objectives.
Preferred Qualifications
- Certifications or demonstrated expertise in cloud platforms and infrastructure management tools, such as Azure, AWS, Kubernetes, Nutanix, or similar technologies.
- Experience working within an academic environment.
Department Contact for Recruitment Inquiries
Lorin Parker, Executive Director of Talent Management
Department Contact Phone Number
603.646.2904
Department Contact for Cover Letter and Title
Lorin Parker, Executive Director, Talent Management
Department Contact's Phone Number
603.646.2904
Equal Opportunity Employer
Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.
Background Check
Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?
Not an essential function
Special Instructions to Applicants
Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy
Additional Instructions
Key Accountabilities
Description
Leadership and Management:
- Ensure the defined IT strategy and vision are effectively communicated and implemented across the team.
- Foster a culture of innovation, encouraging the exploration and adoption of emerging technologies and methodologies.
- Foster collaboration between the IT infrastructure and software engineering teams, encouraging problem solving in cross-functional teams wherever possible.
- Engage with key stakeholders across the organization to understand their needs and ensure IT initiatives support business objectives.
- Cultivate partnerships within the Dartmouth organization to enhance IT capabilities and drive innovation.
- Develop and maintain vendor relationships, ensuring high-quality service delivery and favorable contract terms.
Percentage Of Time
35
Description
Teamwork and Talent Management:
- Mentor and develop each group’s team members, providing guidance and opportunities for professional growth.
- Conduct regular performance reviews, set clear expectations, and provide constructive feedback to ensure high performance.
- Promote a culture of continuous learning and knowledge sharing within the team.
- In collaboration with leadership, create clear career paths and advancement opportunities to retain top talent and support their long-term growth within the organization.
Percentage Of Time
20
Description
Project Management:
- Prioritize IT projects and incidents based on strategic importance, resource availability, and potential impact.
- Oversee major IT implementations, ensuring they are delivered on time, within scope, and within budget.
- Communicates regularly with stakeholders to provide status updates on project deliverables, timelines, resources and roadblocks.
- Utilize and provide metrics around project deliverables and continuously seek opportunities to improve service delivery and operational processes.
Percentage Of Time
20
Description
Security Risk Management and Compliance:
- Identify and mitigate risks associated with IT projects and operations, ensuring business continuity and data security.
- Provides guidance for IT activities to comply with relevant industry and government standards, regulations, and Dartmouth organizational security policies.
- Develop and maintain a robust disaster recovery and business continuity plan to safeguard organizational operations against disruptions.
- Establishes and maintains robust change management processes to keep leadership and clients informed, aligning changes with strategic goals to ensure system stability, minimize disruptions, and maintain alignment with organizational goals.
Percentage Of Time
15
Description
Fiscal Management:
- Allocate resources effectively, balancing project demands with available personnel and budget constraints.
- Manage the infrastructure and development budget, ensuring cost-effective use of resources and alignment with financial goals.
- Provide regular financial reports and updates, highlighting key financial metrics and performance against budget.
Percentage Of Time
10
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Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.
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Performs other duties as assigned.
