Engagement and Operations Specialist.

Position Details
Position Information

Posting date 03/10/2025

Closing date
Open Until Filled Yes

Position Number 1129250

Position Title Engagement and Operations Specialist

Department this Position Reports to Arthur L. Irving Institute for Energy and Society

Hiring Range Minimum $21.97/hr.

Hiring Range Maximum $27.45/hr.

Union Type Not a Union Position

SEIU Level Not an SEIU Position

FLSA Status Non-Exempt

Employment Category Regular Full Time

Scheduled Months per Year 12

Scheduled Hours per Week 40

Schedule
Location of Position
Hanover, NH

Remote Work Eligibility? Hybrid

Is this a term position? No

If yes, length of term in months. N/A

Is this a grant funded position? No

Position Purpose
The Engagement and Operations Specialist for the Arthur L. Irving Institute for Energy and Society performs a variety of administrative operations support duties to increase office efficiency and to expedite and coordinate the work of others. The Engagement and Operations Specialist also supports event/program coordination and engagement efforts at the Institute. The Engagement and Operations Specialist reports to the Manager of Building Engagement and Operations.

Description
Required Qualifications - Education and Yrs Exp Bachelors or equivalent combination of education and experience

Required Qualifications - Skills, Knowledge And Abilities

• Strong planning and organizational skills, including the ability to handle multiple priorities and deadlines
• Excellent interpersonal and customer service skills, as well as verbal and written communication skills
• High attention to detail and accuracy
• Dedication to improving office efficiencies and workflow
• Ability to work independently and as part of a team
• Proficiency with computer applications such as Microsoft Word/Google Docs and Microsoft Excel/Google Sheets
• Ability to acquire new technical skills and implement new procedures
• Evidence of conscientiousness, self-direction, and common sense as exercised in a professional context
• Valid driver’s license
  
  
  

Preferred Qualifications

• Experience, either through education or employment, in the energy/climate/sustainability fields
• Knowledge of Dartmouth student community and programs
  
  
  

Department Contact for Recruitment Inquiries michelle.w.spiliotes@dartmouth.edu

Department Contact Phone Number 781-929-2349

Department Contact for Cover Letter and Title Michelle Spiliotes

Department Contact's Phone Number 7819292349

Equal Opportunity Employer
Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.

Background Check
Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job? Yes

Special Instructions to Applicants
Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy
Additional Instructions
Quick Link https://searchjobs.dartmouth.edu/postings/78017

Key Accountabilities

Description
Engagement & Operations Support

• Serves as the initial welcome point of contact for visitors to the Institute, providing information, answering questions, directing visitors and callers as necessary, and conducts building tours, as needed
• Monitors and triages incoming emails to the general Institute email account and distributes all incoming mail/packages to Institute staff
• Monitors and stocks office supplies and ensures Institute printers are maintained in good working order
• Maintains inventory of Institute collateral/merchandise and coordinates ordering additional SWAG , as needed
• Coordinates ordering business cards for Institute staff members
• Maintains Institute Outlook groups, reviewing and updating on a quarterly basis
• Maintains the Commons Kitchen space, ensuring the dishwashers are run and emptied, as needed, sinks and counters are kept tidy, and essentials (e.g., coffee, milk, sugar, etc.) are kept stocked
• Provides miscellaneous administrative support to the Institute directors, time permitting, including processing receipts and financial documents for reimbursement and assisting with travel arrangements
• Performs other administrative tasks, as assigned
  
  
  

Percentage Of Time 70

Description
Event & Programming Support

• Assists with scheduling external events, submission of work orders for internal events, creating signage for events, printing name tags for attendees, and coordinating other event logistics, as needed
• Provides back-up support for on-site events, and represents Institute at off-site events, as needed
  
  
  

Percentage Of Time 20

Description
Special Projects

• Assists the Building Engagement and Operations Manager with maintaining and improving the Energy Kiosk’s functionality
• Assists Building Engagement and Operations Manager with creating and maintaining employee manual for Institute staff
• Assists Irving teams with various projects (e.g., web research, data entry/analysis, uploading/tagging event photos, etc.), as time allows
  
  
  

Percentage Of Time 10

• Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.
• Performs other duties as assigned.