Lead Staff Member Dining Hall Hanover NH

About Our Team

Our team is dedicated to delivering exceptional service to our customers, providing a positive and welcoming experience for everyone who visits our facilities.

We believe that diversity, equity, and inclusion are essential to achieving this goal, and we strive to create a workplace culture that values and respects differences in all forms.

• Our Mission:
• To deliver exceptional customer service, promote inclusivity, and foster a culture of respect and appreciation.

Responsibilities

• Job Summary:
• This role involves working as part of a team to provide exceptional customer service, manage inventory, and maintain a clean and safe work environment.

• Main Responsibilities:
• Ensure observance of liquor license laws, when appropriate.
• Respond to customer comments/complaints about quantity/quality of food, customer service, etc., seeking to satisfy customer needs and referring issues to Manager when necessary.
• Maintain cleanliness and general appearance of caf/facility.

Requirements

• Education and Experience:
• High school plus 3 years' experience or equivalent combination of education and experience.

• Skills and Qualifications:
• Four-plus years of general food service experience.
• Supervisory experience.
• Demonstrated ability to work in a fast-paced food operation and make decisions under pressure.
• Excellent interpersonal and communication skills to deal effectively with customers and supervise employees.