Supervisor - Clinical Document Improvement, Remote

The CDI Supervisor is responsible for assisting the CDI Manager in the Clinical Documentation Improvement department and program. Position requires a strong understanding of coding principles, healthcare regulations, and industry best practices, as well as strong leadership and communication skills. Supports the progress of the education and audit program and serves as a resource to physicians and operations regarding issues related to the appropriateness of professional and hospital outpatient documentation and coding. Assists Manager and Director in the development, implementation, and maintenance of department metrics and performance improvement initiatives. Mentors staff to facilitate achievement of department and organizational goals and supports day-to-day operational requirements including appropriate scheduling and coverage of audits, educating physicians, monitoring the program, and refining the process as needed.

1. Lead, mentor, and manage CDI Analyst as direct reports
2. Daily supervision and monitoring of quality and productivity performance
3. Oversee CDI Analyst process and workflows
4. Participate in the hiring and onboarding of new staff and contributes to performance evaluations.
5. Conducts regular team meetings and professional development activities
6. Act as Conifer Coding liaison, working with Coding Supervisors to identify and resolve issues.
7. Assist CDI Manager with CDI Advisor performance audits - productivity and quality
8. Prepare regular reports on coding accuracy, productivity, and compliance for management review.
9. Facilitate Advisor Workgroups
10. Serve as a resource for CDI staff to answer questions and provide guidance on complex coding cases.
11. Evaluate and support Epic enhancements that create efficiencies and/or improve customer satisfaction related to documentation, charge entry and coding.
12. Collaborate with operations and knowledge holders within the health system to facilitate process improvement.
13. Maintain current knowledge of regulatory and compliance changes and impact on system changes that may be necessary as a result of such regulatory requirements.
14. Participate in committees, task forces, or programs which may establish, recommend, or modify external regulations or procedures, with a goal of being proactive in establishing an environment supportive of the goals and values of the organization.
15. Perform other duties as required or assigned.

• Bachelor's degree with five (5) years experience in professional medical coding with a minimum of 2 years in a supervisory capacity, or the equivalent in education and experience required.
• Knowledge of care delivery documentation systems and related medical record documents (Epic diagnostic data base and EMR tools).
• Expertise in reviewing medical documentation for accuracy.
• Strong understanding of professional coding principles, healthcare regulations, including compliance and reimbursement models.
• Knowledge of anatomy, pathophysiology, and medical terminology necessary to correctly code CPT®, ICD-10-CM, and HCPCS Level II.
• Proficient in MS Office applications (Word, Excel, PowerPoint).
• Excellent written and verbal as well as critical thinking skills.
• Ability to work independently in a time-oriented environment, as well as collaboratively with members of the organization.

Required Licensure/Certifications

Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.