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Hemophilia Program Assistant - Hematology Oncology

Dartmouth-Hitchcock Health
Lebanon, NH Full Time
POSTED ON 2/20/2025
AVAILABLE BEFORE 2/11/2026

Overview

Performs assigned functions relating to research programs, factor home management program, and grant coordination.

Responsibilities

  • Ensures receipt of hemophilia factor and supplies to patients.
  • Ensures hemophilia statistics are maintained, verified, and provided to other administrative personnel.
  • Monitors patient bills to ensure third-party reimbursement for services are rendered.
  • Identifies, researches, and solves patient billing problems.
  • Manages charity account which provides eligible patients assistance with payment of billing balances for insurance problems and acts as their liaison in maintaining necessary authorization/approvals with third party payors.
  • Functions as a supervisor for secretarial staff.
  • Develops and maintains efficient office procedures relative to the delivery of quality health care and maintenance, the accounting and record keeping of day-to-day activities.
  • Reviews research protocol and develops abstract and patient informed consent. Submits protocols for approval to the Institutional Review Board (IRB).
  • Collects data, maintains records, and manages billing and expenses for approved research protocols.
  • Prepares amendments and annual reports to be submitted to the IRB.
  • Ensures participating patients receive study appointments and medication.
  • Alerts investigators and IRB Committee of communications regarding adverse drug reaction reports.
  • Manages funds from government grants, Blood Management Program, and donations. Provides ongoing updated reports of account balances and planned encumbrances. Orders supplies and equipment and processes invoices for payment.
  • Collects data to implement new research projects or support grant goals.
  • Performs other duties as required or assigned.
  • Qualifications

    • Business/Accounting degree preferred with 2 years of experience in a medical or financial setting.
    • Knowledge of medical insurance and billing systems desirable.
    • Strong computer skills necessary.

    Required Licensure/Certifications

    • None

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