What are the responsibilities and job description for the Service Engineer position at Darwin Chambers Company?
A Global Leader in Controlled Environments & Cold Storage Solutions. Darwin Chambers Company has been manufacturing, designing and installing controlled environmental chambers for two decades.We are an independently owned, small business with tremendous growth potential. Our mission is to grow and lead our industry segment through the efforts of a creative, skilled, and professional workforce.
FIELD SERVICE ENGINEER
The Service Engineer executes complex repairs, calibrations of PID Controllers and peripheral sensors and critical preventative maintenance of stability chambers. Service Engineer also develops lasting customer relations to increase future sales.
Major Areas of Responsibility:
- Travels 75% of the time across United States to customer sites troubleshooting existing products for Electrical and Mechanical failures of relays, PCBs and Refrigeration units.
- Calibrates Stability chambers in laboratory and production environments.
- Performs critical Preventive Maintenance on chambers and identifies potential problems.
- Assists in house engineering to overcome failures found in the field.
- Execute Calibrations and Preventive Maintenance per company SOPs
- Maintains cleanliness of worksite while servicing stability chambers
- Completes job and documentation legibly in a timely manner.
- Assists in Quality Control as needed.
- Assists in site visits and repairs of chambers as necessary.
Job Requirements
- Broad knowledge and experience in refrigeration, electrical assemblies, and Electrical/ Mechanical Engineering
- Above average skills in: Customer communication, Documentation, Microsoft Office Suite.
- Demonstrated ability to: Communicate effectively with other employees, Use of hand tools, multimeters, and safety equipment.
- Above average attention to detail and ability to note/ recall details from previous jobs.
- Ability to travel 75% of the time
Education and Experience
- Degree or equivalent experience: 4 years
- Specialized training in: Refrigeration, Mechanical and Electronic Technology
- Other requirements: EPA ref. Certification preferred
Benefits
- 401(k)
- 401(k) matching
- Health, dental, vision insurance
- Life insurance
- Paid Time Off
- Tuition assistance
- Gym membership stipend
