What are the responsibilities and job description for the Field Services Technician II - Hybrid position at DAS Health?
Recognized as one of the fastest growing companies in Tampa Bay and on the Inc. 5000 list of top privately held companies in the country for 10 years, DAS Health is seeking an experienced Field Services Technician II to support healthcare clients i n the Cincinnati ,OH area!
The Field Services Technician II (FLSA Non-Exempt role) will provide onsite technical support for multiple healthcare clients in the Cincinnati, OH area and represent DAS Health in a professional and enterprise-level capacity. Key responsibilities include remote break-fix, asset management, technical solutions, and sales investigations.
Hours : Monday - Friday - dayshift
Work Environment : Hybrid - 2 days / on-site, 3 days - remote.
Location : Cincinnati, OH
Responsibilities :
- Update Salesforce and Sharepoint with daily activities.
- Maintain and assist all clients, as needed.
- Undergo ongoing MSP product training, support new products, and become proficient in all aspects.
- Act as a backup for all clients not in their zone.
- Citrix User Support and Administration.
- Other duties, as assigned.
Requirements :
What We Offer :
For full-time opportunities, we offer :
About DAS :
DAS Health is a leading provider of Health IT and management solutions and a trusted consultant to many physician groups, hospitals and healthcare systems across North America. For the last two decades, DAS Health has been bridging the gap between regulatory compliance, business goals and personal service, empowering our clients to deliver more patient-centric care, protect their earnings and increase profitability.
As part of our commitment to the privacy of our job applicants, please review the DAS Health Privacy Notice (https : / / dashealth.com / Employment-Privacy-Notice / ) and kindly acknowledge on your application that you have read and understand the policy. By doing so, you demonstrate your commitment to our values and your understanding of how we manage and protect your personal information.