What are the responsibilities and job description for the REGIONAL CS SALES MGR position at Dassault Falcon Jet Corp?
Job Description
Job Description
Summary of Duties
Under the direction of the Senior Manager, Customer Service Sales, the Customer Service Sales Manager will provide direct customer contact with the intent to increase sales and level of customer service within an assigned territory. Extensive domestic and international travel is required. (Approximately 50 %)
PRINCIPAL DUTIES / RESPONSIBILITIES (ESSENTIAL FUNCTIONS) :
- Maintain principle contact with all customers in assigned geographic territory with the goal to increase sales while, promoting the attributes of the DFJ Customer Service Organization.
- Be knowledgeable of territory including local industry events.
- Maintain customer contact information in Siebel.
- Develop and analyze new sales opportunities.
- Initiate a business relationship with each customer in assigned geographic territory.
- Contributes to the creation of marketing programs by gathering and reporting available information from ASC’s, Falcon operators, competitors and other available market data.
- Responsible for attainment of sales objectives within assigned geographic territory.
- Promote Dassault affiliate companies.
- Inform customers of all new programs and special promotions.
- Actively participate in the preparation and sales of provisioning orders within territory.
- Travel to customer’s facilities, trade shows and any off site meetings.
- Attend industry trade shows which may include local, national or international events.
- Follow up with customers on outstanding quotations.
- Assist in the development of a territory sales plan.
- Ability to manage assigned territory to ensure every customer is visited twice each calendar year in accordance with territory sales plan.
- Independently negotiate adjusted sales prices to be competitive in the market.
- Answer or direct customers inquire in a timely and accurate manner.
- Make proactive sales contacts and follow up calls.
- DFJ liaison to Dassault MRO sales team.
- Coordinate interdepartmental correspondence relating to the timely delivery of spares.
- Assist in the development of Spares Special Programs.
- Other duties may be assigned by management in order to meet department or business objectives on an as-needed basis.
MINIMUM REQUIRED QUALIFICATIONS :
ADDITIONAL DESIRED QUALIFICATIONS :
PHYSICAL DEMANDS AND WORKING ENVIRONMENT :
