What are the responsibilities and job description for the INTERNSHIP - IT Support position at Dassault Systèmes?
Role Descriptions & Responsibilities
As an IT Support Intern, you will be part of a dynamic team of 6 local IT service operations generalists. You will get exposure to a variety of IT support roles, a valuable hands-on experience in an innovative company.
Some of your responsibilities will include the following:
Compensation for this role will be commensurate with experience. The total expected compensation range will be between $20 and $33 per hour.
Shape your career with3DS! #WeAre3DS
Diversity statement
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state laws and local ordinances. We are committed to fair employment practices and will evaluate all candidates based on their qualifications, regardless of past arrest or conviction history.
As an IT Support Intern, you will be part of a dynamic team of 6 local IT service operations generalists. You will get exposure to a variety of IT support roles, a valuable hands-on experience in an innovative company.
Some of your responsibilities will include the following:
- Assist with the delivery and setup of equipment for employee hardware upgrades and for new hires across the Waltham Campus
- Support end-user hardware and software issues
- Support events in conference and training rooms
- Handle other hardware/software-related projects and tasks
- Currently enrolled in Associate's, Bachelor's, Master's, or Doctorate's degree program
- Must be enrolled in degree program throughout the entire duration of the internship
- Minimum cumulative GPA 3.0 or higher
- Work onsite at a Dassault Systèmes location; no remote or offsite permitted
- Dedicated to a high level of customer service and follow through including excellent communication skills with peers, management, and business users.
- Experience with MS Windows, MacOS, and background in Active Directory
- Experience with Microsoft SCCM and Operating System Deployment (OSD)
- Ability to lift 40 lbs
- Ability to research, design, and implement technical solutions to completion
- Ability to work independently and/or within a collaborative team structure
- Positive, self-motivated individual with high level of enthusiasm and willingness to learn and incorporate coaching and instructions into daily tasks and assignments
- Highly organized with critical attention to details
- Ability and willingness to self-teach new and advance software functions; coaching and instruction will be provided, but we want someone who goes after knowledge
- Possess new technology curiosity and a history of self-technical education; you are not nervous about what you don't know in technology, but excited about it due to your curiosity.- Strong functional use of Microsoft Office (Outloo, Word, Excel, PowerPoint, and knowledge of Access or SQL)
- Strong communication skills in two parts
- very strong writing skills utilizing the rules of English grammar
- verbally clear, concise, and grammatically correct oral (speaking) communication skills in English
- Attention to detail, friendly (will be speaking to many users as the intern will walk up to employee desks to check their hardware and software).
Compensation for this role will be commensurate with experience. The total expected compensation range will be between $20 and $33 per hour.
Shape your career with3DS! #WeAre3DS
Diversity statement
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state laws and local ordinances. We are committed to fair employment practices and will evaluate all candidates based on their qualifications, regardless of past arrest or conviction history.
Salary : $20 - $33
