What are the responsibilities and job description for the Product Support and Testing Analyst position at Data Capital Inc?
Job Details
Must-Have Skills
Skill 1 Configure MES System to meet business needs
Skill 2 Document and maintain the MES Modelling process
Skill 3 Collaborates with IT portfolio managers, PM & customers to co-develop an MES roadmap and drive products and features from concept to launch in a fast-paced environment.
Skill 4 Experience of working on a MES solution and /or Semiconductor space
Good To Have Skills
Skill 1 Proven experience in / Functional Knowledge of an MES system, Factory Works MES would be an advantage.
Domain Experience (If any) MES Product Support and Testing Analyst
Job Description:
Key Responsibilities
Responsible for developing end-to-end digital operational process flow to effectively run Semiconductor R & D Lab.
Acts as a business Analyst for R & D Lab Operations teams, supporting mainly, but not limited to, MES (Manufacturing Execution System).
Assess the business requirement and work with BPA/End users to review/streamline the requirement to deliver business value.
Configure MES System to meet business needs.
Document and maintain MES Modelling process.
Collaborates with IT portfolio managers, PM & customers to co-develop a MES roadmap and drive products and features from concept to launch in a fast-paced environment.
Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks.
Works with user-focused groups to define the self-service user experience, support, and monitoring for customers.
Translates product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria.
Prioritizes and maintains the sprint backlog for assigned products, balancing the requirements of stakeholders.
Leads the product functional design process based on an intimate knowledge of the users and technology.
Define and write/review the Functional process document (FS) in line with the BPD/BRD.
Present the FS to Technical architect for them to complete the design
Review and approve the technical design working with Business
Support the functional architecture for multiple processes in a semiconductor lab.
To Support Global business per their time zones.
Participate in QA checkpoints during delivery to provide guidance and ensure solution aligns with original scope
Review the UAT test case and work with business and execution team closely to complete the UAT
