Feild Technician Specialist Level I

Company Overview

DCS commits to upholding the efficiency and uptime of critical data infrastructures through our premier power, cooling service solutions, and connectivity sustainability. At the forefront of data center services, we tackle every challenge with an experienced technical team ready to collaborate and deliver immediate, innovative solutions tailored to our customer's needs. Our approach centers around our customers, ensuring not only unmatched speed but also meticulous attention to detail in power and cooling management, certified electrical engineering solutions, and pioneering data center designs. This includes the development of custom micro data centers. At DCS, we do more than just respond swiftly; we anticipate the future, crafting forward-thinking solutions that redefine what it means to be a leader in data center maintenance. As a growing company, we offer an exciting opportunity for skilled professionals to make an impact, contribute to our expansion, and grow their careers in a dynamic and fast-paced environment.

Summary

We are looking for a Field Technician Specialist to join our team and play a key role in installing, maintaining, and troubleshooting power and electrical infrastructure in data center environments. This role is ideal for individuals eager to take ownership, work hands-on with customers, and help build the foundation of our service operations.

Responsibilities

• Perform start-up/commissioning, preventive maintenance, and corrective service on UPS and power equipment.
• Work directly with customers, contractors, and internal teams to ensure successful installations and service resolutions.
• Troubleshoot and resolve escalated technical issues efficiently.
• Provide on-site and remote consulting to customers regarding their power and backup systems.
• Complete detailed service reports for all site visits, helping to build our knowledge base.
• Assist with installation projects and unit replacements as needed.
• Maintain proper inventory tracking and return electronic equipment to designated locations.
• Educate customers on the operation and maintenance of their systems, fostering strong client relationships.
• Follow all safety policies, cybersecurity protocols, and compliance requirements.

Requirements

• None - We offer a 90 day to 180 day apprentice program if no prior experience. We do require three years of work history to qualify for the apprentice program.
• 2 years of experience in the UPS industry, power systems, or a related technical field.
• Technical training or an associate’s/bachelor’s degree in Electrical Engineering, Electronics, or a related discipline is preferred but not required.

Technical Skills

• Strong knowledge of electricity, power distribution, and backup systems.
• Experience with UPS systems, batteries, and electrical troubleshooting.
• Comfortable working with computer systems and MS Office tools.

Required Qualifications (will obtain through the apprentice program)

• Lockout Tagout Training
• OSHA 10 Hour Certification
• In-person First Aid and CPR Certification
• NFPA 70E

Preferred Qualifications

• Cooling system experience is a plus.
• Ability to speak Spanish.
• OSHA 30 Hour Certification
• Training/Experience with Delta Electronics, Toshiba, or Samsung

Mindset & Work Ethic

• Willing to take initiative and help build a growing service operation.
• Strong problem-solving skills and ability to think on your feet.
• Passion for delivering excellent customer service and building lasting relationships.
• Safety-conscious and detail-oriented.

Why Join Us?

• - Be part of a fast-growing company where your work directly impacts our success.
• - Opportunities for career growth as we expand into new markets.
• - Hands-on experience and training with cutting-edge data center technology.
• - Competitive compensation.

If you're ready to take your skills to the next level in a dynamic environment, we invite you to apply today and become a vital part of DCS!

Job Types: Full-time, Contract

Pay: From $1,350.00 per week

Benefits:

• Paid time off

Compensation Package:

• Overtime pay

Schedule:

• 8 hour shift

Work Location: In person

Salary : $1,350