What are the responsibilities and job description for the Senior Business Systems Analyst position at Data Concepts?
Overview:
- Research policies and processes.
- Lead the implementation of policies, processes and computer systems.
- Apply organizational change management practices, with an emphasis on effective communications, building stakeholder trust and measuring performance with a focus on improving operational performance and customer services.
- Plan, coordinate and conduct communications with customers and other stakeholders as part of a larger effort to improve customer services and to roll out new services.
- Plan and coordinate the creation of public websites and other media.
Qualifications: (8 years with the below)
- Strong analytical skills
- Ability to create and manage project schedules
- Ability to research state laws and policies
- Experience with organizational change management
- Customer relations skills
- Good verbal and written communication skills
- Ability to manage several projects simultaneously
- Proficiency with Microsoft products (Word, Excel, PowerPoint, Visio, Outlook)
