What are the responsibilities and job description for the Help Desk Technician position at Data Intelligence LLC?
Data Intelligence, LLC (DI) is searching for a full time Help Desk Technician at NSWC PHD operations in Port Hueneme, CA
Job Responsibilities:
- Analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems.
- Studies and resolves computer software and hardware problems of users.
- Acts as a contact for users having problems using computer software, hardware, and operating systems.
- Determines whether problem is caused by hardware, software, or system.
- Answers questions, applying knowledge of computer software, hardware, systems, and procedures.
Required Skills/Experience:
- 1-3 years of related experience
- Current U.S. Government Secret Security Clearance
Data Intelligence, DI is an established small business that has supported the critical missions of our government clients since 2005. We provide full life cycle system development, systems engineering, cybersecurity, and supporting analytical and logistics support to C4ISR and other complex systems. We are an equal opportunity employer that offers competitive salaries, comprehensive benefits, a team-oriented environment, and opportunities for advancement. Our excellent employee retention record reflects our employee focus. We work with Veteran’s organization to proactively hire those who have served our country. We offer medical, dental and vision insurance, 401k, PTO and 11 paid holidays.
Data Intelligence is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
