Back Office Associate

💼 Lacy Management is Hiring a Back Office Associate! 🌟

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About the role:

A Property Management Back Office Associate plays a crucial role in supporting the administrative and operational functions of Lacy Management. You will provide essential behind-the-scenes support to ensure efficient operations and effective communication within the organization. Below is a general outline of the key duties and requirements for this position:

Key Responsibilities:

• 🗂 Administrative Tasks: Provide data entry, document management, and accurate record-keeping to assist property management teams.
• 📜 Lease Administration: Support lease administration processes. Prepare and manage lease files, including renewals and compliance with lease terms and conditions.
• 📞 Tenant Communication: Act as a point of contact for tenant inquiries, addressing concerns, and resolving issues with property managers.
• 🔧 Vendor Coordination: Manage vendor quotes, work orders, and repair activities while maintaining vendor records.
• 📊 Reporting: Create regular reports on property performance, occupancy rates, financial metrics, and maintenance activities.
• 📑 Compliance and Legal Support: Stay informed and ensure compliance with local, state, and federal property management regulations. Assist in drafting legal documents like lease agreements and eviction notices.
• 💻 Technology Management: Utilize property management software and stay updated with the latest tools to ensure operational efficiency.
• 💬 Communication and Coordination: Collaborate with property management teams, maintenance staff, and other stakeholders to ensure effective communication and smooth coordination of activities.

Qualification:

• Education and Experience: Undergraduate degree or equivalent is required. Previous experience in property management, real estate, or a related field is preferred but not mandatory.
• Administrative Skills: Proficiency in administrative tasks such as data entry, document management, and record-keeping. Strong organizational skills and attention to detail are essential.
• Communication Skills: Excellent verbal and written communication skills to interact with team members, tenants, vendors, and other stakeholders. Ability to convey information clearly and professionally.
• Analytical Skills: Basic analytical skills to review and analyze financial data, lease agreements, and reports. Ability to identify trends, variances, and potential areas for improvement.
• Technology Proficiency: Comfortable working with property management software, Microsoft Office Suite (especially Excel reporting), and other relevant tools. Ability to quickly learn new software and technologies.
• Teamwork and Collaboration: Ability to work effectively within a team and contribute to a positive and cooperative work environment. Willingness to support colleagues and assist in various tasks as needed.
• Problem-Solving Abilities: Strong problem-solving skills to address operational challenges, resolve conflicts, and make sound decisions. Ability to think critically and exercise good judgment.
• Adaptability: Flexibility to adapt to changing priorities and handle multiple tasks simultaneously. Ability to work efficiently in a fast-paced environment.

Requirements:

• Must own a laptop with a stable internet connection.
• Ability to work during specified night-shift hours (5 PM IST to 1:30 AM IST).
• Undergraduate degree or equivalent is required.
• Proficiency in Microsoft Office Suite.
• Excellent communication and interpersonal skills, with the ability to work collaboratively across departments.

Why Join Us?

• Flexible Work From Home opportunity.
• Evening shift allowing for better work-life balance.
• Be a valued part of a growing organization with opportunities to advance your career.

This position is perfect for individuals who thrive in remote work environments and want to contribute to the success of a property management company. You’ll play a vital role in ensuring smooth operations while gaining invaluable experience in the industry.