Strategic Account Manager, Financial Services

• Position overview: DataArt is a global software engineering firm and a trusted technology partner for market leaders and visionaries. Our world-class team designs and engineers data-driven, cloud-native solutions to deliver immediate and enduring business value.
• We are looking for a Senior Strategic Account Manager to join DataArt’s Financial Services Practice team to help manage and grow our strategic accounts portfolio.
• As a key member of the Account Management Team, you will be responsible for shaping account strategy, leading stakeholder communications, and cultivating strong relationships with customers—playing a key role in driving the overall success of each account. You will be actively involved in defining and leading client engagements from inception to successful business outcomes.
• The estimated salary range is from $170,000 to $220,000 per year.

• Responsibilities: Create, manage, and lead a portfolio of client engagements focused on achieving significant business outcomes by developing new or re-engineering existing IT systems, products, and services
• Own the account sales pipeline and directly lead sales and business development efforts within the accounts
• Create and maintain the strategic account development plan
• Evolve sales efforts from staff augmentation to higher value-add engagements (e.g., expertise-led, Managed Outcome, etc.)
• Serve as the main point of contact and escalation for executive/management-level stakeholder relationships and customer experience
• Track engagement and project performance against account metrics
• Translate client business goals and industry trends into new business opportunities
• Manage contract execution and compliance; be accountable for revenues, margins, billing, and profits
• Advocate for the most suitable team size and structure to successfully complete each project
• Work closely with DataArt’s global delivery team to manage large-scale service engagements—planning, execution, monitoring, and reporting
• Facilitate the education of the DataArt team regarding client business context, industry environment, and change management
• Identify key risks and assist in mitigating them through tactical plans and actions
• Manage third parties involved in DataArt’s engagements with clients
• Provide monthly reports on account performance metrics, key issues, opportunities, changes, and objectives, in line with departmental procedures

• 10 years of experience in sales, account management, customer service, program/project management, or consulting within the financial services sector, with a proven executive-level network
• 5 years of leadership experience in professional services and/or delivery roles
• Deep understanding of the financial services industry: key organizations, strategies, business models, needs, challenges, and trends
• Strong command of the software delivery value chain, lifecycle, and methodologies
• Solid understanding of the modern technology landscape (cloud, data, AI, etc.) and software architecture
• Ability to thrive in a high-risk/reward environment
• Entrepreneurial, outgoing, detail-oriented, and an analytical thinker
• Excellent communication and executive presentation skills
• Experience working with multinational, distributed teams

Salary : $170,000 - $220,000