Senior Partner Operations Manager

This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing.

"DDN's A3I solutions are transforming the landscape of AI infrastructure." - IDC

"The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments" - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA

DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence.

Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management.

Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage.

DDN is seeking a Senior Partner Operations Manager to build and optimize the operational infrastructure that supports our partner ecosystem. This role is responsible for creating scalable processes, managing partner programs, and ensuring Salesforce and other tools are effectively enabling our partners. The Senior Partner Operations Manager will support channel partners, global system integrators (GSIs), and cloud partners by driving operational excellence and aligning systems with business needs.

Key Responsibilities

Develop and implement operational processes to streamline partner engagement and enablement.
• Ensure Salesforce and other tools support partner needs, including data tracking, deal registration, and partner workflows.
• Collaborate with sales, marketing, and partner teams to optimize partner programs and improve operational efficiency.
• Define and manage KPIs for partner success, providing data-driven insights and reporting.
• Act as a key liaison between partners and internal operations teams to address system or process gaps.
• Support partner onboarding, enablement, and ongoing engagement through structured processes and automation.
• Work closely with finance and sales teams to manage partner compensation structures, rebates, and incentives.
• Establish governance and best practices for partner operations, ensuring scalability and consistency across regions.
• Drive continuous improvements in partner workflows to enhance productivity and partner satisfaction.
• Ensure alignment of partner operations with broader revenue operations strategies and company objectives.

Requirements

• 7 years of experience in partner operations, sales operations, or a related function, preferably in a B2B technology environment.
• Strong knowledge of partner ecosystems, including channel partners, GSIs, and cloud providers.
• Hands-on experience managing Salesforce and other partner management tools.
• Proven ability to develop and optimize partner programs and operational workflows.
• Strong analytical skills with the ability to leverage data for decision-making and reporting.
• Excellent communication and stakeholder management skills.
• Ability to work cross-functionally and drive alignment between teams.
• Highly organized, detail-oriented, and capable of managing multiple priorities simultaneously.
• West Coast location preferred, but open to remote candidates with strong qualifications.

DDN has a very strong orientation towards these 4 characteristics and any successful employee will demonstrate these capabilities:

Self-Starter - Takes independent action to identify and solve problems. Seeks out relevant information needed to make decisions. Gets involved with new initiatives.

Success/Achievement Orientation - Delivers quality results consistently. Targets, achieves (or exceeds) measurable results. Sets challenging goals, focuses on critical priorities, and is accountable.

Problem Solving - Recognizes problems and responds with a systematic assessment that identifies and addresses cause of issue. Practical, realistic, and resourceful.

Innovative - Builds and improves key business processes that enhance the effectiveness of DDN. Generates new ideas, challenges the status quo, and solves problems creatively.

DataDirect Networks, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

#LI-Remote