What are the responsibilities and job description for the Sales Support Specialist position at Dataflow Business Systems Inc?
About Us:
Dataflow Business Systems is locally owned and operated leading provider of the most innovative document imaging technology. Since 2006, we have grown to all major locations in California. We are authorized dealer of Kyocera, Ricoh, Lexmark and Canon office products. We are in Top 50 dealers list with Kyocera in the US.
Overview
We are seeking a motivated and detail-oriented Sales Support Specialist to join our dynamic team. In this role, you will play a crucial part in enhancing customer satisfaction and driving sales growth by providing exceptional support to our sales team and clients. Your ability to analyze customer needs, manage relationships, and effectively communicate product offerings will be key to your success.
Responsibilities
- Provide assistance to the sales team to ensure customers are satisfied with the sales department’s performance.
- Complete clerical and administrative duties for the sales team.
- Answer customers’ questions and inform customers of their order statuses.
- Review order paperwork for accuracy & process orders.
- Takes care of all the enquiries of Sales team regarding the existing customers.
Skills
- Minimum 2 years of Sales Support Specialist experience.
- Excellent interpersonal skills in order to work efficiently within a team while having the ability to complete tasks.
- Excellent communication skills and ability to explain concepts in simple terms.
- Excellent problem-solving skills.
- Excellent time management & organizational skills and ability to prioritize assignments.
- Ability to understand and follow instructions and procedures.
- Basic computer skills – Microsoft Word, Excel & Outlook
Join us as a Sales Support Specialist, where your contributions will directly impact our success while providing you with opportunities for professional growth within our organization.
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person
Salary : $22 - $25
