What are the responsibilities and job description for the AssetManagementAdministrator position at DatamanUSA, LLC?
Job Details
Job Details:
Job Title: Asset Management Administrator
Location: Boca Raton, FL, 33434
Duration: 6 Months (With High possibility of extension)
Duties and Responsibilities:
Inventory Management:
*) Accurately recording all IT assets including hardware, software licenses, and peripherals
*) Tracking asset details like serial numbers, purchase dates, location, and assigned users.
*) Performing regular asset audits to verify accuracy of inventory records.
Asset Lifecycle Management:
*) Managing the lifecycle of IT assets from procurement to disposal, including
*) decommissioning and recycling procedures.
*) Monitoring asset usage and identifying potential upgrade or replacement needs.
Compliance Management:
*) Ensuring adherence to software license compliance and vendor agreements.
*) Implementing security protocols related to asset management
*) Reporting on compliance status to relevant stakeholders
Procurement and Deployment:
*) Collaborating with procurement teams to purchase new IT assets.
*) Coordinating asset deployment to end users
Reporting and Analysis:
*) Generating reports on asset utilization, cost analysis, and potential risks.
*) Identifying trends and recommending improvements to asset management strategies.
User Support:
*) Responding to user inquiries regarding asset allocation and usage.
*) Providing training on asset management policies and procedures
ServiceNow ITAM Module:
*) Configure and maintain the ServiceNow ITAM module.
*) Create and manage asset records in ServiceNow.
*) Develop and maintain workflows for asset management processes.
User Management:
*) Manage user access and permissions within the ServiceNow ITAM module.
*) Create and update user accounts and roles.
Problem and Change Management:
*) Work with incident and problem management teams to resolve asset-related issues.
*) Participate in change management processes for asset-related changes.
Service Catalog Management:
*) Manage service catalog items related to asset management
*) Ensure service catalog items meet defined SLAs.
Required Skills:
*) 3 years of experience with ServiceNow IT Asset Mgmt. Module (ITAM) is a must.
*) Strong organizational and analytical skills
*) Attention to detail and accuracy
*) Proficiency with asset management software and tools
*) Excellent communication and collaboration skills
*) Knowledge of relevant compliance regulations
*) 3 years of Asset Management experience is a must
*) 3 years of experience working within a datacenter environment is a must
*) 3 years of experience in an IT Operations role
*) Physically able to stand, bend, stoop, climb, reach, and lift up to 50 lbs.
*) Ability to navigate ambiguity, work independently under pressure, prioritize, and stay focused in a fast-paced environment
*) Excellent attention to detail and process discipline
*) Experience with IT Ticketing and Asset Management applications like ServiceNow
*) Proficiency with Microsoft Office Suite
*) Strong ability to analyze data with in-depth knowledge of IT asset lifecycle
Preferred Experience:
*) Hardware/Software Asset mgmt.
*) certifications preferred (CHAMP, CSAM, etc..)
