What are the responsibilities and job description for the PC Refresh Technician position at DatamanUSA, LLC?
Job Details
DatamanUSA is looking for a PC Refresh Technician for our direct client based in MD. This is a great opportunity for someone who is a quick learner with excellent people skills.
Job Details:
Job Title: PC Refresh Technician
Location: Baltimore, MD
Contract: 12 Months
Job Responsibilities:
*) Load assets from a central location, transfer, and unload at installation sites.
*) Perform deployment activities on computer laptops and desktops including configuration, setup, drive mapping, printer mapping, peripheral setup, data transfers.
*) Confirm required applications are installed, install additional applications as required and migrate data from the legacy system.
*) Track all assets on forms provided.
*) Troubleshoot issues and problems (i.e. hardware issues, drivers, etc.) and communicate results with management.
*) Remove existing system, remove hard drives, document assets, and transport back to central warehouse.
*) Must have an ability to work with minimal immediate supervision.
*) Must have excellent customer service experience and skills.
Basic Qualifications:
*) 2 years of experience deploying and/or maintaining client systems.
*) A certification REQUIRED
*) Must have your own driver's license and transportation, and be able and willing to work full-time, onsite, in Baltimore, MD.
*) Must have the ability to move computer equipment and accessories more than 40 lbs. May require operation of company transport vehicles.
Skills Requirements:
*) Strong understanding of client/server operating system architectures, Internet operation, connectivity and integration at the workstation level and standard browser understanding, MS Outlook workstation configuration, including archiving and retrieval, as well as communication with Exchange.
