What are the responsibilities and job description for the Mainframe Operator position at Datanetiix Solutions Inc.?
Position Title: Mainframe Operator
Job Location: Oakland County, MI (Onsite)
Duration: Contract – Long term
Description
Functions as a Level 1 Incident Manager for critical incidents/events relating to various IT technology.
- Quickly create, escalate, triage and track customer technology related incidents.
- Excellent communication skills necessary to collaborate with IT staff, customers, and vendors.
- Utilize graphical monitoring systems tracking availability and status of infrastructure connectivity, assets, and services. Monitors mainframe control consoles, periodically checking system performance.
- May assist with the review/validation of mainframe job control language, but this skill is not mandated.
- Perform deliveries as assigned and must be able to lift 50 pounds.
- The position mandates a presence onsite; there is not a work from home option.
- Applicants could be requested to work holidays, days, afternoons, and/or midnight shifts.
Environment
Technical Environment(s); Must have an in-depth knowledge and at least 3 years of experience with Microsoft Teams.
