What are the responsibilities and job description for the 1092-IT Operations Support Administrator II position at DataSF?
Information Technology Operations Support Administrator II, Juvenile Probation (1092) Temporary Provisional (TPV)
Department : Juvenile Probation
Ensure all your application information is up to date and in order before applying for this opportunity.
Job class : 1092-IT Operations Support Administrator II
Salary range : $84,058.00 - $104,208.00
Role type : Temporary Provisional Permanent Civil Service
Hours : Full-time
About :
TYPE OF APPOINTMENT : PROVISIONAL (TPV)
This is not a permanent appointment. A provisional appointee must participate and be successful in a Civil Service examination for this classification and be selected through an open competitive process in order to be considered for permanent appointment. Provisional appointments may not exceed three (3) years.
San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.
- Applications Open : January 26, 2024
- Applications Close : No earlier than Sunday, February 11, 2024
Are you passionate about Juvenile Justice, Public Safety, and the Community we serve? Are you a dedicated professional who wants to maximize their impact in the lives of some of San Francisco’s most marginalized youth? If so, we encourage you to take advantage of this unique opportunity to join a team that is devoted to re-imagining Juvenile Justice, committed to racial equity, and focused on ensuring long-term public safety through the development, enrichment, and accountability of young people we serve throughout San Francisco.
The San Francisco Juvenile Probation Department’s mission is to serve the needs of youth and families who are brought to our attention with care and compassion. We engage fiscally sound and culturally competent strategies that promote the best interests of the youth, and provide victims with opportunities for restoration.
Our equity-centered goals are to :
Under general direction, the 1092 IT Operations Support Administrator II at the Juvenile Probation Department will monitor the system and network to obtain maximum system performance and uptime for the department; perform system and application updates, install and configure software application according to the department operational standards and procedures; perform data entry and verify data integrity on the Juvenile Justice Information System; perform user support and help desk functions related to all applications, systems and network issues; configuring and installing the latest version of computer operating system and applications, perform PC imaging for new workstation deployment; assisting in special IT projects as a supporting role, including system testing, implementation and deployment; conducting user training on Juvenile Justice Information System and other office applications, as needed; troubleshooting computer problems; provide technical support and assistance to users in problem determination / resolution with peripheral equipment; produce moderately complex reports; document hardware problems; order inventory supplies; and perform related duties and responsibilities as assigned.
Essential Duties and Responsibilities include :
Audio / video setup and in-meeting support
How to qualify
Education : Requires an Associate's Degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits / units [i.e., at least sixty (60) semester or ninety (90) quarter credits / units with a minimum of twenty (20) semester or thirty (30) quarter credits / units in computer science or a closely-related field].
Experience : One (1) year of experience performing analysis, installation and technical support in a network environment.
Education Substitution : Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.
Completion of a one (1) year State (DAS) Information Technology apprenticeship program equivalent to the City and County of San Francisco's 1090 IT Operations Support Training Program may substitute for the required education.
What else should I know?
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV / AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
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Salary : $84,058 - $104,208
