What are the responsibilities and job description for the Senior Desktop Support Lead - Department of Technology (1094) position at DataSF?
Senior Desktop Support Lead - Department of Technology (1094)
Apply using SmartRecruiters, the City and County of San Francisco's application portal.
Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.
Applicants must complete the supplemental questionnaire prior to starting the online application process. The application will not be reviewed without a completed supplemental questionnaire.
Why Work for the Department of Technology (DT)? DT is the centralized technology services provider in the City and County of San Francisco (CCSF). We deliver technology infrastructure and services to approximately 33,000 employees! With an annual operating budget of over $140M and approximately 260 employees, DT provides a host of services that range from Public Safety radio and wiring and Network services to Enterprise Support and the Cloud.
Benefits of Working for CCSF : In addition to challenging and rewarding work, the City provides a generous suite of benefits to its employees.
- Job security , pension, and robust retirement options.
- Competitive pay with consistent bi-yearly or yearly increases.
- Hybrid Work with a minimum of 20% of time spent in our office in San Francisco, California for all IT related roles.
- Generous paid time off, family leave, and more!
- Diverse work environment in a diverse city.
- Union protections and representation.
- Career development and growth — move between departments, learn on the job, or take subsidized / reimbursed classes!
Position Responsibilities
Job Type : These (2) Permanent Exempt - Full Time positions are excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointment officer. The anticipated duration of this project position is thirty-six (36) months and will not result in an eligible list or permanent civil service hiring.
Nature of Work : Incumbent must be willing to work a 40-hour week as determined by the department; on-call support and occasional weekend work is required.
Work Location : Incumbent will conduct the majority of work at the Department of Technology, (1 S Van Ness, Ave San Francisco, CA 94103). However, there may be situations where the incumbent will be required to work at other sites throughout the City of San Francisco as necessary.
How to qualify
Education : Requires an associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits / units.
Experience : Four (4) years of experience performing analysis, installation, technical support, and system administration in a network environment.
License and Certification :
Substitution : Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years).
Desired Qualifications :
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
Note : Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
What else should I know?
Compensation : $121,212 - $150,202 (annually) / $58.2750 - $72.2125 (hourly)
How to Apply :
Late or incomplete submissions will not be considered. Mailed, hand delivered or faxed documents / applications will not be accepted.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV / AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
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Salary : $58 - $72
