Epic Principal Trainer – Patient Access

DataStaff, Inc. is currently seeking a Epic Principal Trainer – Patient Access for a long-term contract opportunity with one of our direct clients in Raleigh, NC.

*This position is hybrid, some onsite work will be required

* Epic Certification required.

Job Description:

Our client requires the services of an Epic Principal Trainer – Patient Access to manage the Patient Access training plan for the implementation of an EHR project for the Division of State Operated Healthcare Facilities.

Must be certified in the following Epic application modules:

• Grand Central Curriculum Certification
• Prelude Curriculum Certification
• Cadence Curriculum Certification
• TED105 Training Wheels Behind the Scenes
• TED300 Training Environment Build Certification

Key Responsibilities:

• Developing role-based training content, independently or with team members, using a variety of software programs, tools, and applications such as Microsoft Office.
• Designing, developing and maintaining instructional materials.
• Maintaining policy and procedure documentation.
• Incorporating feedback from others into existing training and training administration procedures
• Learning new content and consulting with subject matter experts to develop training materials and answer any participant questions.
• Assisting with building and testing of training environments (MST environments), and providing support and troubleshooting issues.
• Collaborating with other trainers by co-facilitating classroom instruction and assisting with exercises as needed.
• Preparing training lessons, printing materials, and setting up the training room and environment prior to the training session.
• Presenting information verbally and in writing in a clear and easy-to-understand manner.
• Following up with trainees outside of the classroom to offer additional support.
• Serving as an expert educator to state staff.
• Training and credentialing additional classroom trainers as needed (train-the-trainer).
• Training staff and end users by teaching technical topics as needed.
• Managing application assignments by prioritizing assignments and by creating and adhering to timelines.

Required Skills:

• 3 Years - Epic Principal Trainer Experience
• Certified as Principal Trainer for Cadence Enterprise Scheduling. Prelude Registration, & Grand Central Patient Flow with Transfer Center
• Ability to work without close supervision, taking ownership of work activities, & ensuring training sessions & materials meet Epic's standards
• 3 Years - Skill and experience in adult education, especially for health information technology or healthcare revenue cycle applications
• Demonstrating flexibility with respect to required changes in training content and delivery methods
• The ability to see things in an open-minded way and examine an idea or concept from as many angles as possible
• Demonstrated ability to take ownership of work activities &ensure that they are completed accurately, efficiently, and timely
• Ability to learn new content and leverage that knowledge to develop strong training programs.
• Being cooperative and approachable and taking time to listen to and address others' questions or concerns
• 3 Years - Develops presentations & presents in a clear & interesting manner, commanding the audience's attention, & handling questions/challenges.
• Ability to read text, identify major points, make inferences, and draw conclusions that accurately reflect the material
• 3 Years - Ability to communicate information clearly and concisely to trainers and trainees when speaking and in writing, adjusting materials to audience
• Has a strong work ethic willingness to put forth extra effort when required, including demonstrating persistence in the face of obstacles/adversity
• 3 Years - Experience performing job shadowing

Highly Desired Skill:

• 3 Years - Certified in developing the Epic training environments.

This position is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.