What are the responsibilities and job description for the AWS Operations and Incident Management Architect_ Reston, VA (hybrid) position at Datum group?
SPECIALIZED KNOWLEDGE & SKILLS
1. 6 years of working experience with different IT Infrastructure components such as Unix / Linux Servers, Wintel Servers, AWS, networks, firewalls, routers, load balancers, VPN, Apache, web logic, LDAP, Active Directory, Exchange, Oracle / MS SQL databases, SAN, Virtualization, Email systems, Enterprise monitoring and access management solutions for single sign on. Subject matter expertise is not required and experience with at least eight of the above is preferred.
2. Senior level hands-on working experience with Amazon Web Services (AWS).
3. Understanding different layers of the AWS Infrastructure e.g. WAF, R53, CloudFront, Load Balancing, HA features.
4. Proven methodical approach to problem identification, monitoring, problem solving and resolution.
5. Ability to analyze different components of the infrastructure and application environments during Incident triage calls.
6. Ability to trace transaction failures and debug the root cause in various layers of the AWS infrastructure and services.
7. Aptitude to influence other technical teams on incident calls & articulate troubleshooting steps effectively.
8. Experience & confidence working with all levels of management; excellent written and verbal skills.
9. Able to quickly and concisely communicate with senior management on technical issues in non-technical terms and to run large conference calls during Incident calls with a wide range of personnel and management levels.
10. Strong relationship management skills and aptitude to multi-task and work well in a high stress environment, both within teams and independently.
11. AWS Solution Architect Associate or higher certification
12. Monitoring and observability experience.