Demo

Hospice Scheduler

Daughters of Miriam Center for Nursing & Rehabilitation
Beachwood, OH Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 3/22/2025

Daughters of Miriam Center for Nursing & Rehabilitation -

The Hospice Scheduler / Receptionist at Emunah Hospice plays a crucial role in coordinating patient care by managing clinician schedules, maintaining clinical calendars, and ensuring compliance with regulatory requirements. This full-time position supports the clinical team and involves various administrative tasks to enhance patient care and communication with community partners.

Responsibilities

  • Coordinates daily patient activities with clinicians.
  • Maintains patient confidentiality and protects operations by monitoring confidential information.
  • Ensures compliance with all state, federal, and ACHC regulatory requirements.
  • Maintains positive working relationships with patients, families, clinical staff, and community partners.
  • Assists in coordinating care with community partners including preparing plan of care update documents, communicating scheduled care conferences, and faxing physician orders as needed.
  • Provides back-up office assistance including answering phones promptly and efficiently.
  • Responds to messages appropriately and disseminates information to the appropriate persons.
  • Participates in patient survey activities, documents findings, and notifies appropriate supervisor of any dissatisfied customers.

Requirements

  • At least two (2) years related experience, hospice scheduling preferred.
  • Proficient on all Microsoft Office software (Word, Excel, PowerPoint, Outlook).
  • Experience with Matrix EMR preferred.
  • Demonstrates ability to maintain performance under a fast-paced, heavy work environment.
  • Ability to deal tactfully with customers, clinical staff, and the community.
  • Benefits

  • 401(k) matching
  • Health insurance
  • Paid time off
  • Competitive hourly wage
  • Team collaboration & positive culture
  • Continued education
  • Medical Benefits
  • Accrued PTO
  • Supportive and friendly work environment
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