What are the responsibilities and job description for the Hospice Scheduler position at Daughters of Miriam Center for Nursing & Rehabilitation?
Daughters of Miriam Center for Nursing & Rehabilitation -
The Hospice Scheduler / Receptionist at Emunah Hospice plays a crucial role in coordinating patient care by managing clinician schedules, maintaining clinical calendars, and ensuring compliance with regulatory requirements. This full-time position supports the clinical team and involves various administrative tasks to enhance patient care and communication with community partners.
Responsibilities
- Coordinates daily patient activities with clinicians.
- Maintains patient confidentiality and protects operations by monitoring confidential information.
- Ensures compliance with all state, federal, and ACHC regulatory requirements.
- Maintains positive working relationships with patients, families, clinical staff, and community partners.
- Assists in coordinating care with community partners including preparing plan of care update documents, communicating scheduled care conferences, and faxing physician orders as needed.
- Provides back-up office assistance including answering phones promptly and efficiently.
- Responds to messages appropriately and disseminates information to the appropriate persons.
- Participates in patient survey activities, documents findings, and notifies appropriate supervisor of any dissatisfied customers.
Requirements
Benefits