What are the responsibilities and job description for the Customer Service Representative position at Dauntless Marketing Group?
Company Description
Our company is a private brand marketing firm, we are partnered with some of the most well known Fortune 500 clients within the technology, entertainment, utility, energy, and telecommunication industries. We push our candidates to step outside of their comfort zones while practicing their newly acquired skills alongside more advanced team members, they achieve fantastic goals in exceptionally short amounts of time.
Job Description
Our firm is currently seeking a Customer Service Representative in Arlington, TX. The Customer Service Representative will interact with customers to answer general inquiries, resolves issues, and handle customer complaints. The ideal candidate will maintain a professional image both in our office and in our clients’ atmospheres and uphold a can-do attitude at all times.
Customer Service Representative Responsibilities:
· Provide excellent customer service to all clients/customers and maintain adequate appointment times
· Report any new customer acquisitions or account changes to the Director of Operations
· Resolve customer support related issues and provide customers with proper solutions to their concerns
Job Requirements
· At least 1 year experience in an office, retail, or other customer service environment
· Strong communication skills
· Basic office etiquette
· Ability to juggle multiple tasks simultaneously
Qualifications
- 2 years of customer service experience (preferred)
- At least 18 years of age
- Eligible to work in the United States
- Have FULL-time availability
- Have High School Diploma or Equivalent
Additional Information
All your information will be kept confidential according to EEO guidelines.
