What are the responsibilities and job description for the Public Services Assistant position at Dauphin County Library System?
Public Services Assistant Northern Dauphin Library
The Library is hiring a full-time Public Services Assistant for the Northern Dauphin Library. Thisperson should have exceptional customer service skills. This position is the first point of contact for everyone entering the library. We are seeking someone who is able to present a welcoming atmosphere and is committed to helping the patrons and members.
The Public Services Assistant manages patron accounts through The Librarys online software; helps patrons to locate library materials, provides Readers Advisory services, and answers basic reference questions.
The Public Services Assistant assists the patrons with basic computer use, including but not limited to signing on to computer, use of the mouse, keyboard, and personal storage devices. This also includes troubleshooting basic computer issues. The Public Services Assistant provides courteous assistance to the public by phone and in person, giving information about library programs and services.
Educational Requirements/Qualifications:
Education:High school diploma or General Equivalency Development (GED).
Experience:One years experience working with the public.
Required Skills: Ability to lift 30 lbs. unassisted, to place materials on high and low shelves.Ability to reach and bend to place books on shelves, kneeling and sitting on the floor during programs.
Requires independent transportation for travel to libraries, programs, and outreach locations; must be able to lift 35 lbs.
Schedule: Proposed Schedule: 37.5 hours per week.
Proposed Schedule: Tuesday 11:00a.m.-7:15p.m. Wednesday 10:15a.m.-7:15p.m., Thursday 9:00a.m.-6:00p.m., Friday 9:15a.m.-5:15p.m., and Saturday 9:15a.m.-2:15p.m.
Req. #1157
Location: Northern Dauphin Library, 683 Main Street, Lykens, PA 17048
Job Type: Full-time
Pay: $11.50 per hour
Expected hours: 37.5 per week
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Weekends as needed
Work Location: In person
Salary : $12