What are the responsibilities and job description for the Event Coordinator position at Dave & Buster's, Inc.?
Job Title: Event Coordinator
Position Summary:
The Event Coordinator plays a crucial role in supporting the sales department by executing administrative functions that enable our team to deliver exceptional hospitality experiences. This critical position ensures seamless event planning and execution, allowing us to focus on exceeding our guests' expectations.
You Will Thrive as an Event Coordinator If:
- You possess excellent communication skills and can effectively collaborate with internal teams, guests, and external partners.
- You are proactive, organized, and able to prioritize tasks to meet deadlines.
- You have strong analytical skills, enabling you to analyze data and provide valuable insights to inform business decisions.
- You are proficient in written and verbal English communication.
Essential Duties and Responsibilities:
- Provide exceptional customer service, ensuring the needs of each Special Events Guest are met and all requests are communicated promptly to relevant stakeholders.
- Cultivate new business opportunities by converting RFPs and social events into closed 'won' business.
- Conduct site tours as needed to showcase our venues and build relationships with potential clients.
- Promote effective communication between departments by distributing accurate and timely paperwork for pop-up parties.
- Offer personalized support to the Sales Department, including follow-ups on calls, emails, and tasks after a sale is closed.
- Monitor and manage accounts receivable, collect payment information, and close out outstanding balances.
- Prepare check requests and invoices as necessary.
- Maintain up-to-date BEOs (Banquet Event Orders) for each event, ensuring seamless execution.
- Identify and capitalize on upsell opportunities with Event Hosts after a sale is closed.
We Expect You to Act Like You Own It! Your role includes everything listed above, plus other duties as assigned. If you see a need, fill it; if you have an idea, share it; if you see a teammate needing help, lend a hand. We value initiative, creativity, and teamwork in our Event Coordinators.
Salary Range: $18.50 - $22/hour
Dave & Buster's, Inc. is an equal opportunity employer and participates in E-Verify where required.
Salary : $19 - $22
