What are the responsibilities and job description for the Senior Operations Manager position at Dave & Buster?
Job Description : THE SENIOR MANAGER : provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results for selected front-of-house or back-of-house areas under the guidance of the General Manager.What we are looking for! You love working in a fast-paced, multi-faceted restaurant / entertainment scene You can communicate with the team members and guests in a way that inspires FUN! You thrive on instant satisfaction! There's nothing better than improving someone's experience or encouraging your team to elevate their performanceYou have never met a goal you can't beat You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeksThe ability to oversee all aspects of the business - from the most minor details to the big picture Requirements : 21 years of age5 years of Restaurant / Hospitality ExperienceProficient in managing the cost of goods sold and laborStrong business acumen Ability to lead a team to create a memorable guest experienceThe ability to work weekends, nights and holidaysNot afraid to work in a fast-paced, noisy environment with distracting conditionsWhat will you be doing daily?Promote positive team member relations, including effective delegation of managerial duties and fostering high staff moraleAnalyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgetsEnsure the execution of staff training programsEnsure staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experienceDeliver an unparalleled guest experience through the best combination of food, drinks, and games Maintain a safe and secure environment for all guests and staffContinuously improves operational execution through attention to detail and adherence to operating standards and proceduresPERKS! Competitive salary Quarterly bonus program Health, Dental, Vision, Long & Short-term Disability Employee Assistance Program Buster's Legacy Fund (Supports team members during difficult times) 401K matching plan FREE food FREE gameplay Large leadership team = multiple managers per shift FUN work environment Grow your career! Two FUN brands (Dave & Buster's and Main Event Entertainment) under one roof = Double the growth opportunitiesDave & Buster's Inc. / Main Event Entertainment is an Equal Opportunity Employer Salary Range : 6088971636We are an equal opportunity employer and participate in E-Verify in states where required.
